Brad Hall
Franklin,IN
Summary
Dynamic business owner and former Automotive Technician at Ray Skillman Ford, skilled in customer relations and business management. Successfully enhanced client satisfaction through relationship building and efficient operations, leading to increased repeat business. Proficient in financial reporting and budgeting, ensuring sustainable growth and operational excellence.
Overview
21
21
years of professional experience
Work History
Owner/Franchise Operator
Matco Tools
04.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Automotive Technician
Ray Skillman Ford
11.2004 - 04.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
Education
Associate of Science - Auto Service And Business Management
Lincoln College of Technology
Indianapolis, IN06-2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Business planning
Accomplishments
- Supervised team of 2 staff members.
Timeline
Owner/Franchise Operator
Matco Tools
04.2023 - Current
Automotive Technician
Ray Skillman Ford
11.2004 - 04.2023
Associate of Science - Auto Service And Business Management
Lincoln College of Technology
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