Brad Harris
Syracuse,NY
Summary
Accomplished SVP of Technology at OneGroup Risk Management and Insurance, adept in digital transformation and strategic leadership. Spearheaded cloud migration, enhancing operational efficiency. Proven track record in financial planning, staff development, and fostering cross-functional collaboration. Excelled in mentoring teams, achieving significant advancements in technology integration and process improvements. Experience managing budgets in excess of $15 million a year, with cost savings averaging over 15%.
Overview
26
26
years of professional experience
Work History
SVP Technology
OneGroup Risk Management And Insurance
2022.10 - Current
- Developed, trained and managed, Infrastructure, Product, Data, and Technical Training Teams.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Managed company-level architecture, platform and data configuration processes and implementation protocols. To include Workflows and SOPs.
- Maintained high-level knowledge of current and emerging technology development and applications.
- Converted Agency Management System from legacy On-Prem to Cloud Solutions
- Moved legacy infrastructure systems to full cloud environment.
Director, IT Infrastructure and Telephony Ops
MAS
2018.08 - 2022.07
- Supported Medicaid contracts across New York State through technology solutions.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Developed high-performing technical teams by providing mentorship, guidance, and opportunities for professional growth.
- Worked with 3rd party contracts. Hired, managed, held them accountable to SLA's..
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership to guide operational strategy.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
Engineer
Genesys / Interactive Intelligence
2012.04 - 2018.07
- Developed and maintained Department of Defense and Federal Government infrastructures to ensure reliability, scalability and security.
- Created development and testing plans for infrastructures and applications.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Technical Support Engineer
Hancock Regional Hospital
2008.06 - 2012.04
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Built a new data center moving existing infrastructure from the basement of the building to the third floor.
Battalion Communications Chief
US Army
1998.07 - 2008.02
- NIST 800-53 knowledge and compliance.
- Satellite communications operations.
- Long Range Radio and Surveillance teams.
- Lead and Managed over 50 team members.
- Provided communications on a global scale.
Education
Master of Science - Business Analytics
Syracuse University
Syracuse, NY 2001.05 -
Bachelor of Science - Information Technology
University of Phoneix
Phoenix, AZ 2001.05 -
Skills
Financial Planning and Budgeting
Strategic leadership
Strategic plans
Process Improvements
Digital Transformation
Product Management
Financial Reporting
Staff Development
Mergers and Acquisitions
Policy Development
Timeline
SVP Technology
OneGroup Risk Management And Insurance
2022.10 - Current
Director, IT Infrastructure and Telephony Ops
MAS
2018.08 - 2022.07
Engineer
Genesys / Interactive Intelligence
2012.04 - 2018.07
Technical Support Engineer
Hancock Regional Hospital
2008.06 - 2012.04
Master of Science - Business Analytics
Syracuse University
2001.05 -
Bachelor of Science - Information Technology
University of Phoneix
2001.05 -
Battalion Communications Chief
US Army
1998.07 - 2008.02
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