Brad Kearney
Fallon,MO
Summary
Results-oriented Assistant Branch Manager with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on banking services and products and recommending best options to meet long- and short-term needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Central Trust Bank
08.2021 - Current
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Personal Banker
Central Trust Bank
06.2017 - 08.2021
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Education
Associate of Science -
Bachelor of Arts - Sociology
University of Iowa
Iowa City, IA12.1996
Skills
- Financial Software
- Client Relationship Management
- Staff Development
- Regulatory Compliance
- Account Management
- Financial Advising
- Loan Application Evaluation
- Customer Retention
- Loan Application Evaluation
- Customer Retention
- Banking
- Financial Product Sales
Certification
Licensed Notary
Timeline
Assistant Branch Manager
Central Trust Bank
08.2021 - Current
Personal Banker
Central Trust Bank
06.2017 - 08.2021
Associate of Science -
Bachelor of Arts - Sociology
University of Iowa
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