Tremaine Wise

Collecting,Closing loan, remote loan , typing,answering phone, customer service, cash handling , collecting POA , Executive team leadership

• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Maximized sales potential by training new members in improved sales strategies.
• Analyzed financial data and prepared reports on the branch's performance for senior management.
• Worked with regulatory representatives to complete accurate filings and maintain compliance.
• Performed financial transactions such as deposits, withdrawals, transfers, loan payments.
• Provided bank leadership in absence of branch manager.
• Supervised branch team, providing management with performance assessment suggestions.
• Provided leadership and direction to staff members in order to ensure efficient operations of the branch.

• Cash handling,applying loans, paperwork, make in schedules ,ext
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Reviewed completed work to verify consistency, quality, and conformance.
• Provided training and guidance to new employees regarding store policies and procedures.
• Assigned work and monitored performance of project personnel.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Followed up with existing customers to generate new prospective buyers through referrals.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Stayed up-to-date on extensive company products and services.
• Delegated work to staff, setting priorities and goals.
• Resolved customer complaints or escalated them as necessary for further resolution.
• Assigned tasks to team members in accordance with their skillset.

• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Resolved customer complaints in a timely manner.
• Delegated work to staff, setting priorities and goals.
• Monitored inventory levels and placed orders to restock shelves.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Implemented efficient systems for tracking stock movement.
• Developed strategies to maximize sales and profitability.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Monitored employee performance and identified performance gaps for corrective action.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Updated POS system with new products and promotional offers.
• Identified opportunities for cost savings through waste reduction initiatives.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Oversaw storewide merchandising benchmarks to maintain operational excellence.
• Recruited, trained and supervised new employees.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Organized promotional events to increase product awareness.
• Assessed operational efficiency of the store's departments.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Trained and mentored associates to teach daily tasks and procedures.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Maintained accurate records of employee performance reviews.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Planned special promotions or discounts based on market trends.
• Developed relationships with suppliers to negotiate better prices.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Created weekly work schedules for store personnel.
• Mitigated business risks by working closely with staff members and assessing performance.
• Performed regular price checks to ensure competitive pricing.
• Prepared monthly reports on sales figures, expenses, profits.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Prepared staff work schedules and assigned team members to specific duties.
• Structured HR consulting services to support clients during organizational developments and changes.
• Managed daily banking activities such as deposits and withdrawals.
• Oversaw inventory management through cycle counts, audits and shrinkage control.