Brad Niece
Wellington,OH
Summary
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Branch Manager
Achieve Credit Union
Elyria, Ohio
03.2007 - Current
- Managed daily operations of credit union branch to ensure efficient service delivery.
- Supervised staff training programs to enhance employee skills and customer service.
- Developed and implemented branch policies to align with organizational goals.
Manager
Gander Mountain Company
Twinsburg, Ohio
05.2005 - 02.2007
- Oversaw daily operations to ensure efficient store functioning.
- Managed team schedules to optimize staff coverage and performance.
- Implemented training programs for new employees on product knowledge.
Education
BBA -
Kent State University
Kent, OH 08.2000 - 05.2005
Lorain Catholic High School
Lorain, OHSkills
- Customer service
- Policy development
- Staff training
- Operations management
- Team leadership
- Customer relationship management
- Performance evaluation
- Communication skills
- Problem solving
- Time management
- Adaptability
- Decision making
- Coaching and mentoring
- Security and safety protocols
- Multi-tasking
- Staff recruitment
- Cash handling expertise
- Sales planning
Timeline
Branch Manager
Achieve Credit Union
03.2007 - Current
Manager
Gander Mountain Company
05.2005 - 02.2007
BBA -
Kent State University
08.2000 - 05.2005
Lorain Catholic High School