Brad Schroeder
Fort Lauderdale,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Representative
UPS store
Orland Park, FL
08.2021 - 09.2024
- Assisted customers with shipping, packaging, and product selection inquiries.
- Operated point-of-sale system for transactions and service requests.
- Managed inventory levels and organized stockroom for efficient retrieval.
Assistant Manager
Ups Store
Fort Lauderdale, Florida
10.2019 - 06.2021
I handled the day-to-day duties such as, scheduling associates work schedules
Ordering supplies and additional equipment required to keep the store operating at 100%, I'm very flexible,
Cook/Manager
Mr. K'S CHUCKWAGON
Kankakee, Illinois
Education
Culinary Arts Certificate - Culinary Arts Program
Atlantic Vocational School
Coconut Creek Florida, Florida 08.1997 - 06.2000
Coconut Creek High School
Coconut Creek Florida, Florida Skills
- Customer relationship management
- Product knowledge
- Point-of-sale operation
- Problem solving
- I work well under pressure
- Culinary arts chef
- CDL driver and Dot certified
- Licensed notary
- Adaptive learning
- Customer loyalty strategies
- Customer consulting
- Professional telephone demeanor
- Service upselling
- Shipping procedures
- Adaptive team player
- Staff training
Timeline
Customer Service Representative
UPS store
08.2021 - 09.2024
Assistant Manager
Ups Store
10.2019 - 06.2021
Culinary Arts Certificate - Culinary Arts Program
Atlantic Vocational School
08.1997 - 06.2000
Cook/Manager
Mr. K'S CHUCKWAGON
Coconut Creek High School