Team Member / Trainer
Cinergy Cinemas
06.2024 - Current
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Promoted a positive learning environment through effective communication and motivational techniques.
- Reached out to managers and team leaders to source requirements for training and identify needs.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
