Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Gibbons

Yulee

Summary

Organized and dependable team-player with an extensive background in customer service and management. Seeking a full time position that offers challenges that utilize my skills and expand my knowledge.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member / Trainer

Target
08.2022 - Current
  • Supported and coached employees as part of successful training initiatives.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Ensured accurate pricing of products through diligent label verification during stocking procedures.

Manager

Pizza Hut
01.2021 - 08.2022
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cross-trained existing employees to maximize team agility and performance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Crew Member

Tropical Smoothie
11.2018 - 07.2019
  • Performed cash, card and check transactions to complete customer purchases.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Camden County High School
Kingsland, GA
05.2020

Skills

  • Assignment Delegation
  • Team Collaboration
  • Cash Register Operation
  • Professional and Courteous
  • Schedule Management
  • Complex Problem-Solving

Certification

Microsoft Certified

Timeline

Team Member / Trainer

Target
08.2022 - Current

Manager

Pizza Hut
01.2021 - 08.2022

Crew Member

Tropical Smoothie
11.2018 - 07.2019

High School Diploma -

Camden County High School

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Zachary Gibbons