Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley williams

mt holly,North Carolina

Summary

Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Overview

27
27
years of professional experience

Work History

Service Manager

Velocity Truck Center
12.2021 - Current
  • Assisted in managing daily operations and service delivery to ensure customer satisfaction.
  • Supported team members by learning service management protocols and best practices.
  • Participated in training programs to enhance knowledge of tools and systems used in service management.
  • Coordinated with cross-functional teams to streamline communication and improve service efficiency.

Shop Foreman

Excel Truck Group
03.1998 - 12.2020

Managed technicians and shop workflow to produce best possible outcomes for our customers.

Worked with other departments to ensure a teamwork attitude.

Taught technicians working skills and sometimes worked with them on vehicles coaching them on repairs.

Education

High School Diploma -

West Mecklenburg
Charlotte NC
06-1990

Skills

  • Took ASE testing in my early 20s and passed the courses for Master Technician
  • Won technician competitions working in the earlier part of my career working for Excel Truck Group

Timeline

Service Manager

Velocity Truck Center
12.2021 - Current

Shop Foreman

Excel Truck Group
03.1998 - 12.2020

High School Diploma -

West Mecklenburg

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