Braden Baldwin
Fitchburg,MA
Summary
OPERATIONS & STRATEGY LEADER | HEALTH & HUMAN PERFORMANCE
Cross-Functional Execution | Capital Improvements | Operational Governance
High-impact operations and program leader combining an M.S. in Human Performance with proven success translating organizational priorities into actionable, multi-site execution roadmaps. Adept at managing capital improvements, leading cross-functional teams, and establishing operational governance across high-profile enterprise environments. Applies principles of human performance—such as periodization and progressive load management—to corporate initiatives, driving sustainable fee-for-service growth, expanding program reach, and optimizing organizational health.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Regional Performance Manager - Google
EXOS
Cambridge, MA
11.2025 - Current
- Serve as the primary lead across 3 Google sites (Cambridge, Pittsburgh, Ann Arbor), overseeing facility operations, strategic planning, and client relations
- Drove consistent growth in fee-for-service amenities through innovative program offerings and evaluating performance metrics - 30% increase
- Launched recovery suites at all three sites, enhancing client offerings and satisfaction
- Led regional event planning and execution, increasing engagement and expanding brand visibility across all account locations
- Managed $92k opex budget and implemented $100k site refresh to enhance facilities
- Direct hiring, training, and evaluations for coaches, building a culture focused on professional growth and service excellence.
Program Manager - Yale New Haven Hospital
EXOS
New Haven, Connecticut
04.2025 - 11.2025
- Oversaw full- and part-time staff and site operations while delivering personal training and group fitness instruction to enhance client satisfaction.
- Led programming and marketing initiatives, boosting engagement through tailored fitness offerings.
- Managed opex budget of $50,000 while achieving revenue goals of over $140,000 through effective program delivery.
- Provided personal training, fitness assessments, and taught group fitness classes
AI Generalist
micro1
09.2026 - Current
- Helping train large language models by applying domain expertise
GPT Power User
MERCOR
06.2026 - Current
- Training LLM in proper personality evaluations to fine tune AI models
Sports Performance Coach
MB Sports Training
Northford, Connecticut
09.2025 - 11.2025
- Led strength and conditioning for youth hockey teams and college athletes.
- Built tailored programs to improve performance and help prevent injuries.
- Coached athletes on safe, effective training techniques.
Senior Team Lead - Fitness and Recreation
Pensacola Christian College
Pensacola, Florida
08.2024 - 08.2025
- Directed daily operations and facility management across campus fitness centers, arenas, and fields, supervising a team of 30–40 staff members to ensure service excellence for all events and programming.
- Spearheaded departmental rebranding to "Fitness and Recreation," implementing facility, equipment, and program upgrades to enhance offerings for students, faculty, and staff.
- Developed detailed safety protocols and handbooks for multi-use facilities, leading department-wide training initiatives to uphold strict regulatory compliance and risk management.
- Revitalized campus wellness programs through engaging events and seminars, increasing participation and awareness of health and well-being among employees.
- Managed area Opex budget of $25k, ensuring effective allocation of resources to support departmental initiatives.
Team Lead - Fitness and Recreation
Pensacola Christian College
Pensacola, Florida
07.2022 - 08.2024
Security Desk Attendant
Pensacola Christian College
Pensacola, Florida
01.2021 - 05.2022
- Monitored security desk traffic for Pensacola Christian College campus visitors and staff
- Source of information for students, faculty, and staff passing through the building
Member Concierge/Recovery Zone Assistant
Life Time
Peoria, Arizona
05.2021 - 04.2022
- Delivered high-touch member concierge services to drive membership retention
- Educated members on advanced recovery equipment and modalities to elevate the overall member experience
Member Services Associate
Sam's Club
Peoria, Arizona
05.2018 - 06.2021
- Member Service Lead
- Online Pickup Associate
Education
Master of Science - Human Performance - Strength & Conditioning
Liberty University
Lynchburg, VA05-2023
Bachelor of Science - Physical Therapy
Pensacola Christian College
Pensacola, FL05-2022
Skills
- Performance metrics
- Program evaluation
- Budget management
- Multi-site Management
- Operations management
- Staff training
- Customer Engagement
- Client relations
- Employee Wellness
- Strength & Conditioning
- Asana
- LLM evaluation
Certification
- Google Project Management Professional Certificate
- Google AI Professional Certificate
- Six Sigma Green Belt
- NSCA Certified Strength and Conditioning Specialist
- NASM Certified Personal Trainer
- NASM Certified Group Fitness Instructor
- Zendesk Customer Service Professional Certificate
Timeline
AI Generalist
micro1
09.2026 - Current
GPT Power User
MERCOR
06.2026 - Current
Regional Performance Manager - Google
EXOS
11.2025 - Current
Sports Performance Coach
MB Sports Training
09.2025 - 11.2025
Program Manager - Yale New Haven Hospital
EXOS
04.2025 - 11.2025
Senior Team Lead - Fitness and Recreation
Pensacola Christian College
08.2024 - 08.2025
Team Lead - Fitness and Recreation
Pensacola Christian College
07.2022 - 08.2024
Member Concierge/Recovery Zone Assistant
Life Time
05.2021 - 04.2022
Security Desk Attendant
Pensacola Christian College
01.2021 - 05.2022
Member Services Associate
Sam's Club
05.2018 - 06.2021
Master of Science - Human Performance - Strength & Conditioning
Liberty University
Bachelor of Science - Physical Therapy
Pensacola Christian College