Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Braden Cardenas

Flower Mound,TX

Summary

Proven professional with a track record of enhancing customer relationships and financial transactions efficiency at Point Bank. Skilled in money handling and customer needs assessment, I've significantly improved service quality by leveraging financial software and interpersonal skills. Achieved sales targets by mastering upselling techniques and asset management, demonstrating a commitment to results and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bank Teller

Point Bank
03.2022 - 08.2024
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Wholesaler

Two's Company
06.2020 - 08.2020
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Cashier

Tom Thumb Grocery
06.2018 - 05.2020
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

BBA - Finance

University of North Texas
Denton, TX
12.2024

High School Diploma -

Flower Mound High School
Flower Mound, TX
05.2020

Skills

  • Credential Checking
  • Strategy Planning
  • Financial Transactions
  • Data inputting
  • Customer Needs Assessment
  • Customer Relationship Management
  • Asset Management
  • Financial Product knowledge
  • Customer Relationship Management (CRM)
  • Upselling skills
  • Accounts Payable and Receivable
  • Financial Decision Assistance

Certification

  • Microsoft Office Specialist: Excel Associate (Office 2019) from Microsoft 7/25/24 - Obtained

Software

Tableau

Excel

Office

Google

Timeline

Bank Teller

Point Bank
03.2022 - 08.2024

Wholesaler

Two's Company
06.2020 - 08.2020

Cashier

Tom Thumb Grocery
06.2018 - 05.2020

BBA - Finance

University of North Texas

High School Diploma -

Flower Mound High School

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Braden Cardenas