Braden Harper
Noble,OK
Summary
Driven and adaptable, I honed my problem-solving and customer service skills at Stanley Plumbing LLC and Nosh On The Green. I excel in teamwork, quickly learning to enhance client satisfaction and boost sales through effective communication and a positive attitude. My hands-on experience and ability to efficiently manage time have prepared me to excel in dynamic environments.
Overview
3
3
years of professional experience
Work History
Plumbing Apprentice
Stanley Plumbing LLC
01.2024 - Current
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
Customer Service/sales
Nosh On The Green
06.2021 - 12.2023
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
- Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
Education
Noble High School
Noble, OK06.2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Goal oriented
- Extremely quick learner
- Time management
- Friendly, positive attitude
Timeline
Plumbing Apprentice
Stanley Plumbing LLC
01.2024 - Current
Customer Service/sales
Nosh On The Green
06.2021 - 12.2023
Noble High School
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