Braden Hicks
Garland,TX
Summary
Accomplished business leader with a proven track record at HPG Brands, enhancing inventory accuracy and optimizing logistics for significant cost savings. Expert in relationship building and operations management, consistently exceeding KPIs through strategic negotiation and client service excellence. Demonstrates exceptional business leadership and inventory control skills, driving profitability and client retention. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
17
17
years of professional experience
Work History
Owner
All You Need Promos
07.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Supply Chain Manager
HPG Brands
09.2017 - 09.2022
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Oversaw demand planning, purchasing, and logistics.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Streamlined communication channels between supply chain and sales departments, improving forecast accuracy and product availability.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Led negotiations for freight contracts, achieving improved terms and cost savings without compromising service quality.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
Business Development Manager
Best Promotions USA
07.2007 - 09.2017
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Represented company and promoted products at conferences and industry events.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
Education
Bachelor of Science - Business Management
University of North Texas At Dallas
Dallas, TX05.2017
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Client Service
- Negotiation
- Business Leadership
- Logistics
- Inventory Control
- Operations Oversight
- Inventory Management
- KPI Management
- Operations Management
Timeline
Supply Chain Manager
HPG Brands
09.2017 - 09.2022
Owner
All You Need Promos
07.2017 - Current
Business Development Manager
Best Promotions USA
07.2007 - 09.2017
Bachelor of Science - Business Management
University of North Texas At Dallas
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