Braden Hicks
Winter Garden
Summary
Offering a strong hospitality mindset, with experience in customer interaction, dining room management, cooperation with team members, and guest satisfaction recovery.
Overview
3
3
years of professional experience
Work History
Intern
Walt Disney World Resort
Orlando, FL
02.2026 - Current
- Providing excellent customer service interactions and creating an atmosphere of elevated hospitality at Disney's BoardWalk Inn and Villas.
Barista
Spill The Beans Coffee and Ice Cream
Greenville, SC
09.2025 - 01.2026
- Providing hospitality as opposed to just “good service,” and preparing specialty espresso beverages and ice cream.
Chef
The Living Kitchen at Zoku Vienna
Vienna, Austria
05.2025 - 08.2025
- Responsible for the timely preparation and planning of menu items for a la carte dinner service, as well as catered breakfasts, lunches, and private events.
- Assisting in the planning of weekly menu changes, as well as creating menus for private events.
- Interacting with guests in an open kitchen concept.
Communications Specialist
Bob Jones University Department of Public Safety
Greenville, SC
08.2024 - 05.2025
- Dispatching and managing public safety patrols.
- Logging emergencies, maintenance requests, equipment and vehicle uses, and patrol activities into a computer database.
- Providing university guests and students with public safety information and providing services such as guest passes, check-in for on-campus lodging, and guest satisfaction recovery.
Baker
Swamp Rabbit Café and Grocery
Greenville, SC
07.2024 - 05.2025
- Responsible for the preparation of Swamp Rabbit’s many pastries, breads, and other baked goods for retail and wholesale distribution.
Line Cook/Grill
Jianna
Greenville, SC
02.2024 - 04.2024
- Preparation of proteins such as steak, pork chops, and various fish specials, in addition to vegetables, sauces, starches and more in an open, guest-facing kitchen.
Chef Garde Manger
Nose Dive
Greenville, SC
09.2023 - 01.2024
- Preparation of cold appetizers, sandwiches, and salads, and their various components.
Barista
Scooter’s Coffee
Knoxville, TN
02.2023 - 12.2023
- My responsibilities included frequent customer interaction, handling transactions, and preparation of various coffee beverages and flavored drinks.
Education
Associate of Applied Science - Culinary Arts
Bob Jones University
Greenville, SC05.2025
Skills
- Servsafe: Food Protection Manager Certification
- Knowledge of costing and purchasing procedures
- Fast and willing learner
- Eager to gain hospitality experience and instruction
- Excellent hospitality mindset
- Strong customer service attitude and skills
- Ability to communicate in a friendly and professional manner
- Experience working with computer databases related to logging customer interactions and complaints
- Experience managing service requests and dispatching assistance
- Strong guest satisfaction recovery skills
Timeline
Intern
Walt Disney World Resort
02.2026 - Current
Barista
Spill The Beans Coffee and Ice Cream
09.2025 - 01.2026
Chef
The Living Kitchen at Zoku Vienna
05.2025 - 08.2025
Communications Specialist
Bob Jones University Department of Public Safety
08.2024 - 05.2025
Baker
Swamp Rabbit Café and Grocery
07.2024 - 05.2025
Line Cook/Grill
Jianna
02.2024 - 04.2024
Chef Garde Manger
Nose Dive
09.2023 - 01.2024
Barista
Scooter’s Coffee
02.2023 - 12.2023
Associate of Applied Science - Culinary Arts
Bob Jones University