Braden Jackson
Concord,NC
Summary
Dynamic customer service professional with experience at AutoZone, excelling in building client relationships and educating customers on product features. Proven ability to manage orders and payments efficiently as a Pizza Delivery Driver. Quick learner with strong organizational skills, committed to enhancing customer satisfaction. Exceptional time management skills gained through work/school balancing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pizza Delivery Driver
Domino's Pizza
10.2024 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Retail Keyholder
Oreilly Auto Parts
10.2023 - 08.2024
- Operated computer software to manage orders and store security codes.
- Rearranged racks and shelving based on seasonal planograms.
- Balanced cash registers at end of shift and filled out necessary reports.
- Opened and closed store at proper times for reliable services.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
CSR, Sales
AutoZone
12.2022 - 08.2023
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of parts software.
Education
Associate of Applied Science - Light-Duty Diesel Mechanics
Rowan Cabarrus Community College
Concord, NC05-2025
High School Diploma -
Cabarrus Early College of Technology
Concord05-2024
Skills
- Customer service
- Smartphone use
- Vehicle maintenance
- Order management
- Payment collection
- Office365
- Quick learner
- Late shift availability
- Organizational skills
Certification
- Oil and Fluids, Valvoline - Obtained 10/2022
- Electric Vehicle Safety, S/P2 - 10/2022
- Cleaning, Storage, and Maintenance of Tools and Equipment, WD-40 - 10/2022
Timeline
Pizza Delivery Driver
Domino's Pizza
10.2024 - Current
Retail Keyholder
Oreilly Auto Parts
10.2023 - 08.2024
CSR, Sales
AutoZone
12.2022 - 08.2023
Associate of Applied Science - Light-Duty Diesel Mechanics
Rowan Cabarrus Community College
High School Diploma -
Cabarrus Early College of Technology
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