Dynamic Shift Supervisor with expertise in staff training, workflow optimization, and inventory management. Proven ability to enhance team performance and ensure operational efficiency during peak hours.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Shift Supervisor
Sheetz
Waynesboro, Pennsylvania
10.2020 - Current
Supervised daily operations, improving workflow and contributing to team performance.
Trained new staff on customer service standards and operational procedures, ensuring consistent service delivery.
Managed inventory levels, ensuring timely product restock during shifts to meet demand.
Coordinated team schedules, ensuring adequate coverage during peak hours to meet customer demand.
Monitored cash handling procedures, ensuring transaction accuracy and secure deposits.
Provided on-the-job training to new employees, fostering skill development and service quality.
Line Cook
Hickory Bridge Farm
Orrtanna, Pennsylvania
12.2017 - 12.2020
Plated dishes according to seasonal recipes from farm, ensuring presentation quality.
Collaborated with team members during peak hours to streamline service and meet customer demands.
Trained new staff on kitchen protocols and equipment use, fostering a knowledgeable and efficient team.
Effectively managed concurrent tasks in a dynamic, fast-paced setting.
Ensured kitchen cleanliness and organization, contributing to a safe and efficient work environment.