Braden Perry
Mount Sterling,OH
Summary
Adept at installation and repair, I significantly enhanced customer satisfaction at Tom Whiteside Chrysler by leveraging my attention to detail and exceptional customer service skills. My leadership and technical expertise, honed in the US Army and across various technician roles, ensure peak performance and safety in all projects.
Overview
10
10
years of professional experience
Work History
Service Technician
Tom Whiteside Chysler
07.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Service Foreman
Performance CDJR
12.2021 - 07.2024
- Ensured timely completion of projects by effectively managing work schedules, labor hours, and equipment usage.
- Enhanced team productivity by providing ongoing coaching, guidance, and support to service technicians.
- Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
- Conducted performance evaluations for team members, identifying areas for improvement and providing constructive feedback on their work.
Diesel Fleet Technician
Performance CDJR
08.2019 - 12.2021
- Bolstered customer satisfaction by providing exceptional support in addressing concerns related to fleet operations or maintenance needs.
- Played a key role in the successful completion of complex repair projects, showcasing exceptional problem-solving abilities and attention to detail.
- Improved overall fleet performance with diligent monitoring of tire rotations, oil changes, and fluid levels.
- Participated in budget planning activities that informed the procurement process for new equipment or replacement parts in line with the strategic goals of the organization.
Service Technician
Ken Ganley CDJR
07.2019 - 08.2019
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
11B Infantryman
US Army
08.2015 - 07.2019
- Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
- Achieved mission success through effective communication with team members and leadership during high-stress situations.
- Assisted in the planning and execution of reconnaissance missions, gathering important intelligence for decision-making purposes.
- Collaborated with other military units, streamlining joint operations and increasing overall effectiveness in the field.
- Established security perimeters around key locations, providing protection for valuable assets and personnel during operations.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance, and explosives.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Conducted safety briefings for squad members prior to missions.
- Analyzed terrain to identify advantageous positions for operations.
- Directed reconnaissance missions to gather intelligence on enemy forces.
Lube Service Technician
56 Auto Sales
01.2015 - 08.2015
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
Education
High School Diploma - Core Classes
London High School
London, OH06.2014
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Flexible and adaptable
- Punctual and reliable
Timeline
Service Technician
Tom Whiteside Chysler
07.2024 - Current
Service Foreman
Performance CDJR
12.2021 - 07.2024
Diesel Fleet Technician
Performance CDJR
08.2019 - 12.2021
Service Technician
Ken Ganley CDJR
07.2019 - 08.2019
11B Infantryman
US Army
08.2015 - 07.2019
Lube Service Technician
56 Auto Sales
01.2015 - 08.2015
High School Diploma - Core Classes
London High School
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