Braden Templeton
Tulsa,OK
Summary
Friendly Team Lead with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
8
8
years of professional experience
Work History
Team Lead
Cheddar's Scratch Kitchen
Tulsa, OK
05.2022 - Current
- Successfully resolved customer complaints in adherence to company standards.
- Achieved seamless transition between food preparation and service duties, catering to diverse customer requirements.
- Established strong, positive relationships through clear and effective communication with team members and customers.
- Provided ongoing monitoring and constructive feedback for employee performance.
Server Shift Leader
Cheddar's Scratch Kitchen
Tulsa, OK
10.2021 - Current
- Demonstrated strong teamwork skills by assisting coworkers during peak operational periods while delivering exceptional guest service.
- Provided guidance and supervision to coworkers pertaining to side work tasks and closing responsibilities in the role of Assistant Shift Lead/Shift Lead.
- Enhanced efficiency and customer service by actively managing server duties, including backing up servers and promptly retrieving items from the kitchen.
Server
El Chico Restaurant
Tulsa, OK
07.2018 - 10.2021
- Upheld high sanitation and safety standards while delivering and serving food.
- Train new servers in restaurant procedures, customer service standards, and train new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cook
El Chico Restaurant
Tulsa, OK
07.2018 - 10.2021
- Complied with portioning requirements to help keep costs low and minimize waste.
- Maintained and operated grills and deep fryers.
- Sanitized kitchen surfaces and equipment to comply with food safety regulations.
Shift Lead Manager
KFC Restaurant
Tulsa, OK
04.2016 - 03.2017
- Effectively supervised and directed staff members without direct supervision.
- Managed operations during shift with total awareness of activities of employees and customers.
- Track labor, sales, and inventory, and manage operations to maximize returns.
Education
GED -
Nathan Hale High School
Tulsa, OK02.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Task Delegation
- Service Training
- Problem-Solving
Timeline
Team Lead
Cheddar's Scratch Kitchen
05.2022 - Current
Server Shift Leader
Cheddar's Scratch Kitchen
10.2021 - Current
Server
El Chico Restaurant
07.2018 - 10.2021
Cook
El Chico Restaurant
07.2018 - 10.2021
Shift Lead Manager
KFC Restaurant
04.2016 - 03.2017
GED -
Nathan Hale High School
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