Summary
Overview
Work History
Education
Skills
Timeline
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Braden Perry

Palm Coast,FL

Summary

Dynamic Program Director with a proven track record at Palm Coast Treatment Solutions, excelling in program development and management. Adept at relationship building and conflict resolution, I enhance service delivery while implementing effective operational strategies. Skilled in financial management, I drive initiatives that align with organizational goals and improve overall performance.

Overview

11
11
years of professional experience

Work History

Program Director

Palm Coast Treatment Solutions
09.2024 - 09.2025
  • Supervised clinical program for substance abuse and mental health clients.
  • Managed 5 sober livings homes and multiple employees.
  • Assisted in program development and implementation processes to enhance service delivery.
  • Supported teams in coordinating schedules and resources effectively.
  • Conducted research on best practices to inform program strategies and initiatives.
  • Collaborated with stakeholders to ensure alignment on project objectives and expectations.

Retail Store Manager

Prime Communications AT&T
03.2018 - 01.2024
  • Maintained multiple large volume stores (300+ sales per month) and consistently out-preformed similar sized locations across the United States..
  • Supervised daily operations to ensure efficient store performance and exceptional customer service.
  • Trained new staff on company policies, procedures, and customer engagement techniques.
  • Implemented inventory management practices to maintain optimal stock levels and minimize shrinkage.
  • Developed promotional displays to enhance product visibility and drive sales during peak seasons.

Technical Support Engineer

Innovedia
01.2015 - 01.2018
  • Provided technical support for software and hardware issues, enhancing customer satisfaction.
  • Diagnosed and resolved complex technical problems using remote troubleshooting tools.
  • Developed and maintained comprehensive knowledge base for common issues and solutions.
  • Designed user-friendly interfaces that enhanced user experience across multiple platforms.
  • Implemented SEO best practices into web designs to improve visibility and search rankings.

Education

High School Diploma -

Leesburg High School
Leesburg

Skills

  • Relationship building
  • Effective leader
  • Conflict resolution
  • Financial management
  • Staff development
  • Task delegation
  • Operations oversight
  • Customer service experience

Timeline

Program Director

Palm Coast Treatment Solutions
09.2024 - 09.2025

Retail Store Manager

Prime Communications AT&T
03.2018 - 01.2024

Technical Support Engineer

Innovedia
01.2015 - 01.2018

High School Diploma -

Leesburg High School

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