Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Miller

Meridianville,AL

Summary

Results-driven leader known for effective staff development and a commitment to compliance. Experienced in managing operations and enhancing service delivery for foster children, ensuring high-quality support and collaboration with community stakeholders.

Overview

9
9
years of professional experience

Work History

Program Director

Health Connect America
05.2022 - Current

Managed day to day operations to ensure smooth program functioning, placement stability for foster children, and consistent delivery of quality behavioral health services.

Oversaw monthly budget tracking and revenue reporting , ensuring alignment with program goals.

Recruited, trained, and supported foster parents to maintain a stable and qualified provider network

Supervised staff, including hiring, onboarding, performance evaluations and ongoing training

ensured compliance with state regulations and agency policies, maintaining readiness for audits and reviews.

collaborated with community partners, including DHR, local schools and day care agencies, and youth court to coordinated care for children and families.

supported crisis management and problem-solving to maintain placement stability.

Equine Specialist

Therapeutic Riding of Tuscaloosa (TROT)
03.2021 - 05.2022
  • Facilitated therapeutic riding sessions, ensuring safety and comfort for participants.
  • Developed individualized care plans to meet diverse needs of clients based on clinical treatment plan.
  • Collaborated with instructors to enhance riding techniques and participant engagement.
  • Trained volunteers on horse handling and session protocols, improving overall program efficiency.
  • Led workshops on equine behavior and care, fostering community awareness and involvement.

Day Treatment Assistant

Health Connect America
06.2019 - 05.2022
  • assisted with group therapy sessions to promote emotional and psychological well-being.
  • Collaborated with multidisciplinary teams to develop personalized treatment plans for clients and evaluated ongoing progress
  • Monitored client progress, documenting behavioral changes and reporting to clinical staff.
  • Implemented therapeutic activities, enhancing engagement and skill development among participants.
  • ensured room met environmental safety codes and was conducive to learning and social skill development.

Sales Associate

Versatile Boutique
03.2017 - 07.2019
  • Delivered exceptional customer service by actively engaging with clients and addressing their needs.
  • Managed inventory effectively, ensuring optimal stock levels and product availability.
  • Trained new staff on sales techniques and product knowledge to enhance team performance.
  • Executed visual merchandising strategies to optimize store layout and attract customer attention.
  • responsible for opening and closing a sister store as manager in training.

Education

Bachelor of Science - Psychology

Mississippi State University
Starkville, MS
08-2023

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • problem solving
  • team building

Timeline

Program Director

Health Connect America
05.2022 - Current

Equine Specialist

Therapeutic Riding of Tuscaloosa (TROT)
03.2021 - 05.2022

Day Treatment Assistant

Health Connect America
06.2019 - 05.2022

Sales Associate

Versatile Boutique
03.2017 - 07.2019

Bachelor of Science - Psychology

Mississippi State University