Elisa Pimentel
Staten Island,NY
Summary
Dynamic Program Director with a proven track record at The Child Center of NY, excelling in strategic leadership and staff development. Successfully enhanced program performance through effective budgeting and compliance management, while fostering strong relationships and mentoring team members, resulting in increased productivity and a thriving, inclusive environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Director
The Child Center of NY
07.2013 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Established program policies and procedures to comply with regulatory requirements.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Developed and managed program budget, optimizing resource allocation to meet strategic objectives.
- Oversaw staff schedules and assignments to handle programming demands.
Assistant Director
The Child Center of NY
09.2006 - 06.2013
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Boosted staff morale and performance through implementation of comprehensive training and professional development program.
- Established team priorities, maintained schedules and monitored performance.
Education
Education
The City College of New York
New York, NY06-2012
Skills
- Relationship building
- Staff development
- Task delegation
- Strategic planning
- Regulatory compliance
- Personnel supervision
- Budgeting and financial management
- Compliance management
- Curriculum development
- Lesson planning
- Conflict resolution
- Safety protocols
- Coaching and mentoring
- Training and development
- Team building
- Performance management
- Effective leader
Accomplishments
- Supervised team of 50 plus staff members.
- Achieved a rating of Far Above Standard ten times from FY 2016 - FY 2026 for running a high quality program.
- Russell L. Carson Visionsary Award 2017- Recognize employees who perform above and beyond expectations, initiate creative solutions despite limited resources, and demonstrate entreprenurship in increasing the accessibility to services and opportunities for children and families.
Certification
- First Aid and CPR Training - October 2024
Languages
Spanish
Timeline
Program Director
The Child Center of NY
07.2013 - Current
Assistant Director
The Child Center of NY
09.2006 - 06.2013
Education
The City College of New York
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