Brad K. Todd
Relationship Manager
Smyrna,TN
Summary
Enthusiastic and versatile with 10+ years of experience in Relationship Management. Extraordinarily talented at maximizing efficient and effective systems and processes. Determined leader committed to building and being a part of impactful, high-performing teams. Seeking a challenging opportunity to make a positive, dynamic impact on clients and other teammates in a company devoted to the highest standards of service and integrity.
Overview
17
17
years of professional experience
Work History
Operations Manager
J & J Services
Nashville, TN
11.2016 - 06.2022
- Simultaneously led two divisions on different shifts with a total of 30 direct reports
- Grew service division revenue by almost 100% and total rented units by 45%
- Decreased division turnover by more than 50% and consistently led the company in teammate retention
- Designed and implemented training program for new division teammates
- Prepared assistant manager to assume additional responsibilities and eventually accept a promotion within the company
- Matured teammates’ self-sufficiency by providing advanced training and tools necessary to succeed with limited supervision
- Developed a process to streamline the quoting of special/high value clients including the creation of a spreadsheet based model for the decision making process
- Personally modeled 40 FEL division routes including routing, sequencing, and accounting for variables within first week of leading division Created agenda and led companywide safety meetings
Treasurer
Franklin Church of Christ
Franklin, TN
01.2014 - Current
- Handle accounts payable for charitable organization exceeding $250,000 per year in income
- Manage liquid assets in excess of $500,000
- Responsible for directing funds to 28 different people in multiple countries monthly
- Assist in generating budget each year
Personal Banker
SunTrust Bank
Smyrna, TN
01.2013 - 01.2016
- 4 Finished each year above sales goals
- Made sales in excess of 1 million dollars each year
- Utilized connections in community to deepen breadth of business client’s relationship with SunTrust
Education
Bachelor of Science - Business Administration, Economics and Finance
Middle Tennessee State University
Skills
Project Management
Timeline
Operations Manager
J & J Services
11.2016 - 06.2022
Treasurer
Franklin Church of Christ
01.2014 - Current
Personal Banker
SunTrust Bank
01.2013 - 01.2016
Bachelor of Science - Business Administration, Economics and Finance
Middle Tennessee State University
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