Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradlee Holland

Apache,OK

Summary

Courteous and professional Cafe Clerk experienced in preparing and delivering quality beverages and food for customers while maintaining clean and comfortable establishment. Provides safe and clean conditions and attractive product displays to uphold company standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

3
3
years of professional experience

Work History

Cafe Associate

Kiowa Casino Of Carnegie
01.2024 - 05.2024
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Provided exceptional customer service, addressing concerns promptly and professionally.

Gas Station Attendant

Chisholm Corner
11.2023 - 12.2023
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Maintained inventory of all saleable items.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.

Assistant Supervisor

Family Dollar
10.2023 - 11.2023
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.

Associate

Fort Sill Apache Tribe
01.2023 - 10.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed customer relations through communication and helpful interactions.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Maintenance

Hutch's Gas Station
08.2022 - 12.2022
  • Reduced maintenance costs with proper use and maintenance of cleaning equipment.
  • Performed regular equipment maintenance and reported problems to supervisor.
  • Performed preventive maintenance and troubleshot issues.
  • Performed maintenance tasks and adjustments to preserve production efficiency.
  • Completed preventive maintenance routines, documentation and procedures.

Security Guard

Apache Tribe
07.2022 - 07.2022
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Guard

Kiowa Casino Verden
01.2021 - 06.2022
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Education

High School Diploma -

Anadarko High School
Anadarko, OK

Skills

  • Cleanliness
  • Food safety knowledge
  • Food Preparation
  • Organization
  • Cash handling proficiency
  • Sanitation Standards
  • Customer Service
  • Staff Motivation
  • Teamwork and Collaboration
  • Problem-Solving
  • Team Leadership
  • Adaptability and Flexibility

Timeline

Cafe Associate

Kiowa Casino Of Carnegie
01.2024 - 05.2024

Gas Station Attendant

Chisholm Corner
11.2023 - 12.2023

Assistant Supervisor

Family Dollar
10.2023 - 11.2023

Associate

Fort Sill Apache Tribe
01.2023 - 10.2023

Maintenance

Hutch's Gas Station
08.2022 - 12.2022

Security Guard

Apache Tribe
07.2022 - 07.2022

Security Guard

Kiowa Casino Verden
01.2021 - 06.2022

High School Diploma -

Anadarko High School
Bradlee Holland