VOLUNTEER SERVICE Volunteered for fundraisers and philanthropy events Office Assistant Lackey Free Clinic, Williamsburg, VA May 2020 - July 2020 Organized and filed documents Assisted in moving office equipment and furniture
BRADLEY BARNETT
Williamsburg,Virginia
Summary
Accomplished Sales expert offering 3 years of exceeding financial targets with proven expertise in customer service, account management and relationship-driven sales. Highly organized in managing records and contracts and diligent about maintaining frequent connections with current accounts. Recovers lost revenue by rebuilding relationships with dormant customers and offering targeted solutions for specific needs.
Overview
5
5
years of professional experience
Work History
Symantec and Carbon Black SLED Account Manager
Carahsoft
Reston, VA
07.2024 - Current
- Managed client relationships, ensuring high levels of satisfaction and retention.
- Developed tailored solutions to meet client needs and enhance service delivery.
- Collaborated with cross-functional teams to drive project success and streamline processes.
- Analyzed market trends to identify opportunities for account growth and expansion.
- Trained and mentored junior staff on best practices in account management strategies.
- Led contract negotiations, securing favorable terms that aligned with client objectives.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Executive
TQL, Total Quality Logistics
Fort Lauderdale, FL
07.2023 - Current
- Manage and grow a portfolio of clients in the transportation and logistics industry
- Develop and maintain strong customer relationships
- Collaborate with internal teams to ensure efficient and effective service delivery
- Meet and exceed sales targets and performance metrics.
Marketing Intern
Alabama Adapted Athletics
Tuscaloosa, AL
01.2023 - 05.2023
- Created and executed social media content and campaigns
- Analyzed metrics to identify trends and opportunities
- Increased ticket sales through effective event promotion.
Sales Representative
Bluegreen Resorts
Williamsburg, VA
03.2022 - 01.2023
- Exceeded monthly sales goals, achieving an average VPG of 4000
- Developed key customer relationships, resulting in increased sales
- Customized sales techniques to effectively sell services to new and existing clients
- Produced sales documents, finalized deals, and maintained accurate records.
Sales Representative
Wyndham
Williamsburg, VA
04.2021 - 09.2021
- Managed 3 tours daily, practicing BC2 selling techniques
- Built customer rapport by analyzing travel habits and preferences
- Managed client accounts through daily calls, promoting company packages
- Finalized paperwork and closed deals.
Education
Bachelor of Science - Commerce and Business Administration, Marketing
The University of Alabama
Tuscaloosa, AL05-2024
Skills
- Market Development
- Sales Quota Achievement
- Lead Generation
- Contract Negotiation
- Marketing Management
- Research and Analysis
- Account Management
- Account Relations
- Revenue growth
- Business development and planning
- Customer service
- Teamwork and collaboration
- Client relations
Interests
Timeline
Symantec and Carbon Black SLED Account Manager
Carahsoft
07.2024 - Current
Account Executive
TQL, Total Quality Logistics
07.2023 - Current
Marketing Intern
Alabama Adapted Athletics
01.2023 - 05.2023
Sales Representative
Bluegreen Resorts
03.2022 - 01.2023
Sales Representative
Wyndham
04.2021 - 09.2021
Bachelor of Science - Commerce and Business Administration, Marketing
The University of Alabama