Bradley Bast
Experienced Account Manager
Phoenix,AZ
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
16
16
years of professional experience
Work History
Account Manager
InfinID Technologies
01.2020 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Developed and implemented strategies to increase client retention.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Sales Representative
Labels For Arizona
10.2017 - 12.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Regional Account Manager
American Barcode And RFID
06.2007 - 07.2017
- Liaised between parent company and independent distributors.
- Utilized customer relationship management systems to document client interactions.
- Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
- Generated leads through networking, cold calls and industry connections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
Education
Bachelor of Science - Communications And Business
University of Arizona
Tucson, AZSkills
- Strategic Planning
- Sales Forecasting
- Business Development and Planning
- Forecasting Ability
- Territory Sales Experience
- Revenue Growth
- Sales Solutions
- Vendor Management
Timeline
Account Manager
InfinID Technologies
01.2020 - Current
Sales Representative
Labels For Arizona
10.2017 - 12.2019
Regional Account Manager
American Barcode And RFID
06.2007 - 07.2017
Bachelor of Science - Communications And Business
University of Arizona
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