Dedicated professional with a strong background in security and customer service. Known for attention to detail and effective incident reporting, contributing to a safe and welcoming environment for guests and staff.
Overview
6
6
years of professional experience
Work History
Security Officer
MGM
06.2024 - Current
Monitored premises to ensure safety and security of guests and staff.
Conducted regular patrols to identify potential safety hazards.
Responded promptly to incidents, maintaining order and reporting findings.
Assisted in emergency response procedures, ensuring compliance with protocols.
Documented daily activities and incidents in detailed reports for management review.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Ball Boy
The Cleveland Cavaliers
09.2019 - 06.2024
Retrieved and delivered tennis balls to players during matches, ensuring seamless gameplay.
Maintained court cleanliness, removing debris and ensuring safe playing conditions.
Assisted in organizing equipment for events, optimizing setup efficiency.
Ticket Attendant
Cinemark Theaters
09.2023 - 10.2024
Processed ticket sales efficiently, ensuring timely entry for guests.
Assisted in managing queue flow during peak hours to enhance customer experience.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new staff on ticketing systems and operational procedures for improved performance.
Cashier
Marcs Grocery
06.2022 - 08.2022
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers at end of shifts.
Provided exceptional customer service, resolving inquiries and issues promptly.
Trained new staff on operational procedures and customer interaction techniques.
Cashier
Panera Bread
06.2020 - 08.2020
Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
Maintained organized checkout area, promoting cleanliness and operational efficiency during peak hours.
Collaborated with team members to streamline checkout processes, reducing wait times for customers.