Bradley Cates
Madison
Summary
Results-driven Business Analyst at General Dynamics Electric Boat with expertise in process improvement and project management. Achieved a 15% reduction in development timelines while enhancing product quality and increasing departmental revenue by $260,000. Strong communicator and collaborator, adept at aligning cross-functional teams to meet strategic goals.
Overview
8
8
years of professional experience
Work History
Business Analyst
General Dynamics Electric Boat
New London
07.2020 - Current
- Collaborated cross-functionally with technical teams to improve product traceability and align project resources internally and with the customer.
- Led a process improvement project that held the department accountable for product quality through the submittal phase to the customer, which reduced the weekly development timeline by 15%.
- Monitored monthly product period-of-performance data and customer feedback via an internal incentive tracker to forecast project completion against the directorate’s expectations.
- Facilitated weekly touchpoints and quarterly meetings with the U.S. The Navy is utilizing the performance data and feedback.
- Managed a process improvement project linking a product development schedule with a system transfer process, which re-aligned priorities and increased the department’s revenue for the incentive period by $260,000.
- Created a financial report summarizing the department’s revenue for the incentive period, resulting in a $3 million payout.
Dock Staff
Pilot’s Point Marina
Westbrook
05.2018 - 10.2021
- Managed fuel payments and reservations via email, telephone, and radio communication to facilitate a smooth transaction between Pilot's Point and the customers.
- Recorded the end-of-day fuel and cash drawer totals through Excel in order to calculate when the next fuel delivery will be needed.
- Directed incoming vessels to the docks while calculating the strength of the wind and current to secure a safe arrival and departure for each customer.
Life Cycle Development Intern
General Dynamics Electric Boat
New London
06.2019 - 08.2019
- Developed parameters to accurately document the size of projects, to allow management to allocate resources more effectively.
Intramural Referee
Merrimack College Fitness and Recreation
North Andover
09.2017 - 05.2018
- Collaborated with other officials to establish clear guidelines for the competitors to abide by.
- Addressed hostile situations between competitive teams, and quickly implemented the appropriate solution.
Building Assistant
Sapia Builders Corp
Essex
05.2017 - 08.2017
- Consulted with homeowners on a regular basis to assess the progress and to optimize the success of the job.
- Utilized strong organization and communication skills to meet the owners' requests in order to meet strict deadlines.
- Performed siding, roofing, structural, and organizational tasks to meet the owners' specific expectations.
Education
Bachelor of Science - Business Administration
Quinnipiac University
Hamden, CT05.2020
Associate of Science - Business Administration
Merrimack College
North Andover, MA05.2018
Skills
- Microsoft Office
- Project Management
- Communication
- Collaboration
- Process Improvement
- Decision Making
Timeline
Business Analyst
General Dynamics Electric Boat
07.2020 - Current
Life Cycle Development Intern
General Dynamics Electric Boat
06.2019 - 08.2019
Dock Staff
Pilot’s Point Marina
05.2018 - 10.2021
Intramural Referee
Merrimack College Fitness and Recreation
09.2017 - 05.2018
Building Assistant
Sapia Builders Corp
05.2017 - 08.2017
Bachelor of Science - Business Administration
Quinnipiac University
Associate of Science - Business Administration
Merrimack College
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