Communications Analyst looking to step out of my home office and back into the public facing workforce! You will find below that I have several years as a Training Coordinator with Texas Roadhouse underneath my belt, mastering every position that the restaurant had to offer and later dipping my feet into government contracting. I bring a lot to the table with over 9 years of training and communications experience and a work ethic that is constantly adapting to any situation thrown in front of me!
- Supporting VA Executive Leadership with timely analytics reports for informed strategic decision-making.
- Developing comprehensive communication plans for successful product launches, marketing campaigns, and events.
- Boosting customer satisfaction by monitoring feedback channels, identifying issues, and
recommending solutions.
- Organized and maintained filing systems by sorting documents and ensuring easy accessibility in warehouse environment.
- Conducted data entry and record-keeping to ensure accurate information tracking.
- Handled inquiries from clients and vendors, maintaining professional relationships.
- Boosted employee engagement by developing and implementing interactive training sessions based on individual training needs.
- Reduced turnover rates by creating a welcoming and supportive work environment for new hires through effective onboarding processes.
- Ensured timely preparation and delivery of orders by effectively communicating with kitchen staff and waitstaff.
- Crisis management
- Corporate communications
- Customer engagement
- Team management
- Calm under pressure