Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Estes

Henrico,VA

Summary

Communications Analyst looking to step out of my home office and back into the public facing workforce! You will find below that I have several years as a Training Coordinator with Texas Roadhouse underneath my belt, mastering every position that the restaurant had to offer and later dipping my feet into government contracting. I bring a lot to the table with over 9 years of training and communications experience and a work ethic that is constantly adapting to any situation thrown in front of me!

Overview

11
11
years of professional experience

Work History

Communications Analyst

Tria Federal
04.2017 - Current

- Supporting VA Executive Leadership with timely analytics reports for informed strategic decision-making.

- Developing comprehensive communication plans for successful product launches, marketing campaigns, and events.

- Boosting customer satisfaction by monitoring feedback channels, identifying issues, and
recommending solutions.


General Clerk

Oxford Government Consulting
06.2016 - 04.2017

- Organized and maintained filing systems by sorting documents and ensuring easy accessibility in warehouse environment.

- Conducted data entry and record-keeping to ensure accurate information tracking.

- Handled inquiries from clients and vendors, maintaining professional relationships.


Training Coordinator

Texas Roadhouse
12.2013 - 04.2016

- Boosted employee engagement by developing and implementing interactive training sessions based on individual training needs.

- Reduced turnover rates by creating a welcoming and supportive work environment for new hires through effective onboarding processes.

- Ensured timely preparation and delivery of orders by effectively communicating with kitchen staff and waitstaff.

Education

High School Diploma -

Southwestern Pulaski High School
Somerset, KY
05-2013

Skills

    - Crisis management

    - Corporate communications

    - Customer engagement

    - Team management

    - Calm under pressure

Timeline

Communications Analyst

Tria Federal
04.2017 - Current

General Clerk

Oxford Government Consulting
06.2016 - 04.2017

Training Coordinator

Texas Roadhouse
12.2013 - 04.2016

High School Diploma -

Southwestern Pulaski High School
Bradley Estes