Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bradley Garcia

Coral Gables,FL

Summary

A highly skilled and experienced Product Operations Manager, a proven track record of successfully managing and optimizing product operations to drive business growth and customer satisfaction. With a strong background in product development, supply chain management, and team leadership. Well-equipped to oversee all aspects of product operations and ensure seamless execution.

Overview

13
13
years of professional experience

Work History

Product Operations Manager

Victory Roofing Corporation
01.2023 - Current
    • Managed product rollouts, user training, testing and internal communications.
    • Spearheaded quality control measures to minimize downtime and propel sales.
    • Led operational initiatives to solve ongoing strategic operations challenges.
    • Collaborated with cross-functional teams to help improve operational workflow.
    • Handled customer inquiries and suggestions courteously and professionally.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Answered constant flow of customer calls with minimal wait times.
    • Updated account information to maintain customer records.

Warehouse Operations Supervisor

Tecta America Roofing
01.2018 - 01.2023
    • Improved roof demo and installation plans with strong scheduling knowledge, organizational skills, and roof development expertise.
    • Completed daily operations on time and maintained high standards of accuracy.
    • Used equipment properly to avoid workplace hazards or injuries.
    • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
    • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
    • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
    • Proficient in OSHA Rules & Regulations

Helper Coordinator

Allied Roofing
01.2014 - 12.2017
    • Inspected completed work to verify quality standards and compliance with criteria.
    • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
    • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
    • Reviewed project details to specify correct materials and equipment for job sites.
    • Interacted with employees to demonstrate high standards and mitigate issues effectively.
    • Monitored usage of supplies and materials to establish cost effective operations.
    • Verified completed projects met approved time, quality, and cost estimates.

Assistant

Sunshine Roofing
01.2011 - 12.2013
    • Followed supervisor instructions to complete tasks on time.
    • Performed manual labor and random jobs to help teams accomplish goals.
    • Operated various hand and power tools to complete general tasks.
    • Supported production needs by performing routine tasks using standard procedures and equipment.
    • Participated in training sessions to enhance skills and knowledge.
    • Practiced company policies to promote safety and compliance.
    • Monitored machinery and equipment to detect and troubleshoot problems.

Education

Some College (No Degree) - Radiologist Assistant

Broward College
Fort Lauderdale, FL

Skills

    • Microsoft Office
    • Customer Experience
    • Project Management
    • Data Analysis
      • Quality Assurance
      • Strategic Planning
      • Account Updating
      • Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Product Operations Manager

Victory Roofing Corporation
01.2023 - Current

Warehouse Operations Supervisor

Tecta America Roofing
01.2018 - 01.2023

Helper Coordinator

Allied Roofing
01.2014 - 12.2017

Assistant

Sunshine Roofing
01.2011 - 12.2013

Some College (No Degree) - Radiologist Assistant

Broward College

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Bradley Garcia