Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Grosskopf

Arlington Heights,Illinois

Summary

Customer service expert with sales knowledge. Highly professional and results-focused with excellent problem-solving and decision-making skills.

Overview

3
3
years of professional experience

Work History

Shift Manager

MOD Pizza
Killdeer, Illinois
12.2023 - 10.2024
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Answered customer inquiries over the phone and through email.
  • Resolved customer complaints regarding services or products in a professional manner.

Crew Member

Chipotle
Northbrook, Illinois
12.2022 - 06.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.

Cashier

Ace Hardware
Prospect, Illinois
01.2022 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

High School Diploma -

Prospect High School
Mt. Prospect
05-2023

Skills

  • Product Sales
  • Complaint resolution
  • Customer outreach
  • Sales growth initiatives
  • Communication Skills
  • Problem-solving aptitude

Timeline

Shift Manager

MOD Pizza
12.2023 - 10.2024

Crew Member

Chipotle
12.2022 - 06.2024

Cashier

Ace Hardware
01.2022 - 11.2022

High School Diploma -

Prospect High School

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Bradley Grosskopf