Bradley Grosskopf
Arlington Heights,Illinois
Summary
Customer service expert with sales knowledge. Highly professional and results-focused with excellent problem-solving and decision-making skills.
Overview
3
3
years of professional experience
Work History
Shift Manager
MOD Pizza
Killdeer, Illinois
12.2023 - 10.2024
- Monitored store operations to ensure compliance with company policies and procedures.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Answered customer inquiries over the phone and through email.
- Resolved customer complaints regarding services or products in a professional manner.
Crew Member
Chipotle
Northbrook, Illinois
12.2022 - 06.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Cashier
Ace Hardware
Prospect, Illinois
01.2022 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Prospect High School
Mt. Prospect05-2023
Skills
- Product Sales
- Complaint resolution
- Customer outreach
- Sales growth initiatives
- Communication Skills
- Problem-solving aptitude
Timeline
Shift Manager
MOD Pizza
12.2023 - 10.2024
Crew Member
Chipotle
12.2022 - 06.2024
Cashier
Ace Hardware
01.2022 - 11.2022
High School Diploma -
Prospect High School