Bradley Hamel
Port Saint Lucie,FL
Summary
Dynamic retail professional with a solid background in customer service and staff training. Skilled in effective communication and problem-solving, contributing to improved operational efficiency and enhanced customer experiences. Ready to leverage experience to drive team success.
Overview
15
15
years of professional experience
Work History
Store Manager - GM
The Woods Jupiter
Jupiter , FL
10.2021 - 11.2025
- Managed inventory, ensuring timely stock replenishment and organized displays to support sales.
- Optimized daily store operations, improving workflow and enhancing staff productivity.
- Facilitated regular staff meetings to align team on goals and clarify expectations.
- Prepared monthly reports on sales figures, expenses, profits.
Bartender
The Woods Jupiter
Jupiter , FL
02.2019 - 10.2021
- Delivered outstanding customer service in high-volume bar setting, ensuring guest satisfaction and loyalty.
- Cultivated strong relationships with regular customers, personalizing their experience and fostering a welcoming atmosphere.
- Trained new bartenders on menu offerings and operational standards, improving team readiness and service consistency.
Pro Shop Associate
PGA National Golf Club
Palm Beach Gardens, Florida
08.2018 - 02.2020
- Guided customers in product selection and purchase decisions to enhance their shopping experience.
- Developed training materials for new employees on company policies and pro shop operations.
- Coordinated tee sheet management to maintain optimal pace of play on the course.
Bartender
Trio & Applebees
Narragansett, Rhode Island
04.2013 - 08.2018
- Delivered exceptional customer service, enhancing guest experience in fast-paced bar environment.
- Trained new bartenders on menu offerings and standard operating procedures.
- Ensured cleanliness and organization of bar area, contributing to efficient operations and positive customer perception.
Sales Agent
Kirby Vacuum Sales & Service
Portland , ME
02.2012 - 03.2013
- Showcased product features to educate and inform potential customers during in-person presentations.
- Initiated door-to-door interactions to connect with potential customers and generate interest.
- Greeted customers at their homes, establishing rapport and fostering a positive first impression.
Sales Associate Intern
Aflac
Rockville , MD
08.2010 - 06.2011
- Engaged potential clients using persuasive communication techniques to foster interest.
- Conducted cold calls to generate leads and establish lasting customer relationships.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Attended training sessions to improve product knowledge and sales techniques for better client interactions.
Education
Bachelor of Arts - Criminal Justice & Geographic Information Systems
University of Maryland
College Park, MD05-2011
Skills
- Inventory management
- Sales reporting
- Staff training
- Customer service
- Visual merchandising
- Retail operations
Affiliations
New girl dad (9 months and 2 years)!!
Golfer, Hockey Player, Gym advocate!
Golfer, Hockey Player, Gym advocate!
Timeline
Store Manager - GM
The Woods Jupiter
10.2021 - 11.2025
Bartender
The Woods Jupiter
02.2019 - 10.2021
Pro Shop Associate
PGA National Golf Club
08.2018 - 02.2020
Bartender
Trio & Applebees
04.2013 - 08.2018
Sales Agent
Kirby Vacuum Sales & Service
02.2012 - 03.2013
Sales Associate Intern
Aflac
08.2010 - 06.2011
Bachelor of Arts - Criminal Justice & Geographic Information Systems
University of Maryland