Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Kitsmiller

Lee's Summit,MO

Summary

Demonstrated reliability and teamwork, mentoring new employees and driving positive outcomes. Experienced with team leadership, customer service, and operational efficiency.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Rally House
11.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Golf Sales Associate

Dicks Sporing Goods
05.2021 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized merchandise displays for better customer experience and ease of access to products.
  • Increased golf club sales by providing personalized product recommendations and fitting services to customers.
  • Maintained up-to-date knowledge on industry trends, equipment offerings, and golf course information for effective customer consultations.

Golf Cart Attendant

Stone Canyon Golf Course
07.2018 - 12.2019
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Used Carts to recover range balls.

Education

Associate of Arts - Marketing

Metropolitan Community College
Kansas City, MO
05-2025

High School Diploma -

Grain Valley High School
Grain Valley, MO
05-2020

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Teamwork and Collaboration
  • Reliability
  • Organizational Skills
  • Team Leadership
  • Effective Communication

Timeline

Assistant Store Manager

Rally House
11.2023 - Current

Golf Sales Associate

Dicks Sporing Goods
05.2021 - 11.2023

Golf Cart Attendant

Stone Canyon Golf Course
07.2018 - 12.2019

Associate of Arts - Marketing

Metropolitan Community College

High School Diploma -

Grain Valley High School

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Bradley Kitsmiller