Bradley Kondash
Manassas,VA
Summary
Dynamic IT Specialist with a proven track record at Carahsoft, excelling in technical issue analysis and IT consulting. Expert in application support and system design, significantly enhancing system security and efficiency. Skilled in fostering team collaboration and driving innovative solutions. Achieved notable improvements in customer support response times and system reliability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Specialist
Carahsoft
Reston, VA
08.2023 - Current
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Performed routine maintenance and software updates on support tools and customer systems.
- Created user accounts, set up permissions, and monitored system security.
Warehouse Supervisor
Johnson Health Tech Co
Manassas, Virginia
03.2015 - 07.2023
- Monitored workers and reviewed completed work for proper performance.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Coordinated with transportation companies for timely delivery of goods.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
Education
Associate of Applied Science - Cybersecurity
Germanna Community College
Fredericksburg, VA12-2024
Some College (No Degree) - Environmental Science
George Mason University
Fairfax, VASkills
- Application support
- IT consulting
- Technical issue analysis
- Application installations
- System design and deployment
- Technical reporting
Affiliations
- Internship in Greenhouse Maintenance
- Volunteer work with Friends of the Rappahannock cleaning up river banks
- Volunteer work coaching youth league soccer
Certification
- Forklift Certified
Timeline
IT Specialist
Carahsoft
08.2023 - Current
Warehouse Supervisor
Johnson Health Tech Co
03.2015 - 07.2023
Associate of Applied Science - Cybersecurity
Germanna Community College
Some College (No Degree) - Environmental Science
George Mason University
Similar Profiles
Hannah McGowanHannah McGowan
Government Account Representative at CarahsoftGovernment Account Representative at Carahsoft
ROSALYN SANTOSROSALYN SANTOS
Customer Service Representative at CARAHSOFTCustomer Service Representative at CARAHSOFT
Ian McCloskeyIan McCloskey
Intern at CarahsoftIntern at Carahsoft