Bradley Platford
Cape Coral,FL
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
41
41
years of professional experience
Work History
Parts Specialist
AutoNation Toyota Fort Myers
Fort Myers, FL
01.2024 - 06.2024
- Provided customers with technical advice regarding parts information and availability.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Organized and labeled parts to ensure easy identification and retrieval.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Identified potential problems with defective or damaged parts before they reached customers.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
Parts Specialist
Sam Galloway Ford
Fort Myers, FL
02.1999 - 11.2023
- Provided customers with technical advice regarding parts information and availability.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Organized and labeled parts to ensure easy identification and retrieval.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Identified potential problems with defective or damaged parts before they reached customers.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Responded to inquiries from internal staff members about part specifications or availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Received customer orders and placed them into the system for processing.
- Collaborated with management team members on special projects related to improving processes within the department.
- Maintained accurate records of all inventory transactions in the computer system.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Supported service department by expertly pulling parts and updating records.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Operated point of sales and parts lookup computer systems.
- Coordinated and executed daily parts deliveries to local businesses.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Performed complimentary services, battery installation, testing and wiper installations.
- Opened crates to replenish stocked items in proper aisles.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Received and stocked incoming merchandise, arranging items in correct locations.
Parts Specialist
bright bay lincoln mercury
Bay Shore, NY
03.1993 - 02.1999
- Provided customers with technical advice regarding parts information and availability.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Organized and labeled parts to ensure easy identification and retrieval.
Parts Specialist
Ramp Ford
Port Jefferson Station, New York
04.1988 - 03.1993
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Followed standards of care and compliance per company and legal requirements.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Located and labeled parts to maintain organized inventory of stock.
- Kept parts neatly stacked and ready for purchase to boost sales.
Aircraft Maintenance Engineer
USAF
Omaha, NE
05.1983 - 04.1987
- Maintained logs of service performed on each aircraft in order to keep track of any future needed repairs or replacements.
- Collaborated with other technicians during major repair projects involving multiple subsystems.
- Diagnosed issues by running tests on avionics equipment such as navigation radios, transponders, autopilots.
- Troubleshot malfunctions in aircraft systems to identify root causes of problems.
- Inspected and tested electrical wiring, hydraulics, fuel systems, brakes, and other components for proper operation.
- Prepared detailed reports outlining the scope of work completed along with recommendations for future improvements.
- Repaired and replaced faulty parts using hand tools and specialized equipment.
- Reviewed maintenance records for accuracy and completeness prior to submitting them for approval.
Education
High School Diploma -
Earl L Vandermeulen High School
Port Jefferson, NY06-1982
Skills
- Returns processing
- Packaging and Labeling
- Warehouse Operations
- Lean manufacturing principles
- Sales Support
- Technical knowledge
Affiliations
- restoration of old cars build model cars kayaking bike riding anything to do with cars have extensive experience with ford trucks diesels Cummins engines mototrhomes
Timeline
Parts Specialist
AutoNation Toyota Fort Myers
01.2024 - 06.2024
Parts Specialist
Sam Galloway Ford
02.1999 - 11.2023
Parts Specialist
bright bay lincoln mercury
03.1993 - 02.1999
Parts Specialist
Ramp Ford
04.1988 - 03.1993
Aircraft Maintenance Engineer
USAF
05.1983 - 04.1987
High School Diploma -
Earl L Vandermeulen High School
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