Bradley Prokop
Tinley Park,IL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Superior work ethic combined with resourceful and upbeat nature. Employee trainer successful at maximizing team productivity and consistently recognized for hard work, attention to detail and goal achievement. Well-coordinated planner successful at coordinating inventory control and computing weekly sale estimates to meet business demands.
Overview
4
4
years of professional experience
Work History
Shift Leader
Five Guys Burger And Fries
07.2018 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Analyzed sales figures and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Enforced company policies and regulations with employees.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Education
Bachelor of Science - Information Systems - Web Application Development
Illinois State University
Normal, IL05.2024
Skills
- Strategic Planning
- Organization
- Time management
- Problem-solving
- Critical-thinking
- Leadership
- Attention to detail
Timeline
Shift Leader
Five Guys Burger And Fries
07.2018 - 08.2022
Bachelor of Science - Information Systems - Web Application Development
Illinois State University
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