Results-driven Operations Supervisor with proven expertise in team management, operational efficiency, and compliance adherence. Committed to fostering a safety culture and enhancing employee engagement to drive productivity.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
DHL Express
Erlanger, Kentucky
02.2021 - Current
Managed teams of 10 to 75 associates, enhancing operational efficiency through effective leadership.
Supervised daily operations, ensuring on-time departures across flights and trucks.
Ensured compliance with processes, contributing to optimal operational performance.
Facilitated interdepartmental communication, improving collaboration and coordination across teams.
Upheld a safety culture and mindset in all aspects of our operations.
Operations Training Lead
DHL Express
Erlanger, Kentucky
09.2017 - 02.2021
Developed and updated training material to streamline onboarding process for new associates.
Trained new associates on operational processes and programs to ensure smooth integration into the team.
Cultivated supportive, cooperative work environment to enhance team collaboration and morale.
Sort Agent
DHL Express
Erlanger, Kentucky
03.2017 - 08.2017
Executed loading and unloading of freight to maintain timely operations at warehouse.
Adhered to scanning and loading procedures to ensure accuracy and compliance.
Fostered positive, team-oriented environment to enhance collaboration among colleagues.
Lot Tech
ARS Ohio
Cincinnati, Ohio
06.2015 - 03.2017
Inspected vehicles and removed personal property to ensure client satisfaction.
Maintained cleanliness and organization of lot area to enhance operations.
Maintained accurate storage data to support effective inventory management.
Organized logs of warehouse storage area to streamline tracking and retrieval.
Event Staff Member
US Bank Arean
Cincinnati, Ohio
02.2013 - 06.2015
Set up event spaces for concerts and functions at US Bank Arena.
Assisted guests with seating and event navigation during high-traffic events.
Greeted guests upon arrival and provided them with event information.
Monitored crowd control throughout the venue and enforced safety protocols.
Engaged with attendees, creating a welcoming and positive event experience.