Madison Skavlem

Key Responsibilities:

• Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies, according to established recipes and quality standards.
• Greet customers, take orders accurately, and provide recommendations based on preferences.
• Handle cash and electronic payments using POS systems, and process transactions accurately.
• Ensure timely and efficient service, striving to minimize wait times without compromising quality.
• Collaborate with team members to ensure smooth operations and contribute to a positive work environment.

Key Responsibilities:

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.