Bradley Smith
Miami,FL
Summary
Established Operations Manager and skilled leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams, improving processes, and increasing productivity. Bringing a solid understanding of industry trends, excellent communication skills, a talent for spotting areas in need of improvement, and implementing changes with a strategic approach.
Overview
16
16
years of professional experience
Work History
Operations Manager
Prada Group
Miami, FL
09.2022 - Current
- Partner with in-store, as well as regional management, to ensure the upholding of operational excellence, while also protecting the client experience and commercial success.
- Manage the daily performance of the operations team to meet business objectives, in addition to maintaining compliance with company policies and procedures.
- Develop highly skilled associates, and prepare them for elevated roles.
- Develop systems and procedures to improve operational quality and team efficiency; attacking operational opportunities with feedback and a solution-oriented approach.
- Oversee inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Lead the hiring, onboarding, and training of new hires to fulfill business requirements.
Operations Manager
LOUIS VUITTON
Miami, FL
12.2017 - 08.2022
- Began as an operations associate; promoted to specialist, lead, and manager roles during the time leading up to 2020.
- Spearhead One Retail/X-Store rollout training and implementation throughout the SE region.
- Maintain audit preparedness by gatekeeping SOCP, and partnering with corporate to ensure compliance.
- Launched a monthly inventory recap to keep store staff and regional AP up to date with results, opportunities, and best practices.
- Maintain accuracy of daily sales reconciliation spreadsheets.
- Account for incoming and outgoing shipments and transfers.
- Responsible for BOH team organization and maintenance. Manage inventory; prep and execution of monthly full count, maintain inventory KPI's.
- Manage care services; including in-store and outgoing repairs, hot stamping, engraving, etc...
Stock Manager
TED BAKER
Miami, FL
08.2014 - 11.2017
- Lead the operations/BOH set up for the openings of new stores in Sawgrass, Lincoln Road, Brickell and Chinook (Calgary).
- Account for all incoming and outgoing shipments.
- Responsible for BOH organization and maintenance.
- Oversee completion and accuracy of floor replenishment.
- Manage sales floor when necessary.
Warehouse Manager (Early AM)
UPS
Hollywood, FL
12.2009 - 02.2015
- Managed 30+ package handlers; ensuring productivity and compliance.
- Ensured timely release of morning delivery drivers.
- Enforced warehouse safety standards compliance.
- Provided quality and responsive customer service.
- Handled loss prevention claims/concerns.
Stock Manager
Lacoste
Miami, FL
06.2013 - 08.2014
- Accounted for all incoming and outgoing shipments.
- Responsible for organization and stock room maintenance.
- Oversaw completion and accuracy of floor replenishment.
- Spent time as a sales representative when necessary.
Education
Paramedic License - Emergency Medical Technology
Miami Dade College
Miami, FLSkills
- Microsoft Office applications
- Supply chain optimization
- Compliance adherence
- Performance analysis
- Staff development
- Effective communication
- Software proficiency
- Strategic planning
- Project management
- Example-driven leadership
Timeline
Operations Manager
Prada Group
09.2022 - Current
Operations Manager
LOUIS VUITTON
12.2017 - 08.2022
Stock Manager
TED BAKER
08.2014 - 11.2017
Stock Manager
Lacoste
06.2013 - 08.2014
Warehouse Manager (Early AM)
UPS
12.2009 - 02.2015
Paramedic License - Emergency Medical Technology
Miami Dade College
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