Bradley Trivett
Greenville,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Lead
Food Lion
Greenville, NC
11.2023 - Current
- Provided expertise on product knowledge, services, policies and procedures to customers.
- Maintained accurate records of customer interactions and transactions.
- Ensured compliance with company policies and regulations related to customer service operations.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Crew Member
Cookout Restaurant
Greenville, NC
10.2023 - 11.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Prepared beverages such as sodas, water, and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Educated customers on menu items, product ingredients and nutritional values.
Amusement Ride Operator
Tweetsie Railroad Inc.
Blowing Rock, NC
11.2021 - 07.2023
- Greeted customers and assisted them with ride safety rules.
- Performed pre-ride inspections, including visual and auditory checks.
- Provided customer service by answering questions about rides and attractions.
- Assisted guests with boarding, exiting and seating on amusement rides.
- Maintained a clean work area, including picking up debris from around the ride area.
- Trained new employees on the operation of each ride and its safety protocols.
- Inspected all harnesses and safety restraints for wear and tear prior to use.
Dishwasher
Eleven80
Boone, NC
01.2023 - 02.2023
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Food Truck Worker
Smokin' J's BBQ
Boone, NC
05.2021 - 11.2021
- Prepared meals according to customer orders using fresh ingredients.
- Crafted specialty fried dishes to enhance customer experience
- Verified that prepared food met all standards for quality and quantity.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
- Assisted in unloading deliveries from trucks or vans when needed.
Stocker
New River Building Supply
Boone, NC
06.2019 - 12.2020
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Participated in physical inventories of stock on hand periodically.
Education
Bachelor of Arts - Animation And Interactive Design
East Carolina University
Greenville, NC05-2026
Associate of Arts - Associate in Arts
Caldwell Community College And Technical Institute
Boone, NC05-2023
Skills
- Customer-Oriented
- POS Operation
- Sales Expertise
- Food Safety Understanding
- Quality Control
- Service Prioritization
- Professional Appearance
- Exceptional Customer Service
- Strong Work Ethic
- Calm Demeanor
- Cash Handling
- Positive and Professional
- Team Member Support
- Supply Restocking
- Backroom Stocking
- Product Rotation
Affiliations
- Digital Artist
- Creative Influencer
Timeline
Customer Service Lead
Food Lion
11.2023 - Current
Crew Member
Cookout Restaurant
10.2023 - 11.2023
Dishwasher
Eleven80
01.2023 - 02.2023
Amusement Ride Operator
Tweetsie Railroad Inc.
11.2021 - 07.2023
Food Truck Worker
Smokin' J's BBQ
05.2021 - 11.2021
Stocker
New River Building Supply
06.2019 - 12.2020
Bachelor of Arts - Animation And Interactive Design
East Carolina University
Associate of Arts - Associate in Arts
Caldwell Community College And Technical Institute
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