Bradley Troyan
Washington
Summary
Technical program manager with expertise in leading complex initiatives that optimize operational processes and facilitate successful product launches. Proven ability in agile execution and cross-team coordination, ensuring clear reporting to stakeholders. Enhances project visibility and collaboration through standardized documentation practices.
Overview
10
10
years of professional experience
Work History
Technical Program Manager 3 — Syndication Operations
Comcast
Philadelphia
01.2025 - Current
- Lead end-to-end technical program delivery for new partner product offerings coordinating engineering, architecture, product, and operations teams through all phases of the development lifecycle.
- Managed Agile execution, prioritizing backlog, planning sprints, and coordinating releases, serving as liaison across product and engineering teams using Jira and Confluence.
- Facilitated technical program reviews with engineering leadership to track milestones, mitigate risks, and manage cross-team dependencies effectively.
- Coordinate UX validation and release readiness ensuring new software functionality meets product and technical requirements prior to launch.
- Delivered clear program reporting to technical and non-technical stakeholders, including milestone progress, delivery risks, and mitigation strategies.
- Developed standardized Confluence documentation improving project visibility and cross-team collaboration.
Engineer 3 — Syndication Operations
Comcast
Philadelphia
01.2023 - 01.2025
- Led cross-functional delivery of two partner platform launches coordinating engineering teams, external partners, and operational stakeholders.
- Managed onboarding and integration of new distribution platforms, validating backend system data and coordinating service integrations to ensure seamless functionality.
- Coordinated delivery timelines across product and engineering stakeholders, aligning efforts to support timely launch of new platform capabilities.
- Facilitated communication between engineering teams and external partners, resolving system integration challenges to maintain project momentum.
- Key Achievement: Improved internal development workflows exceeding QA performance targets by 15%.
Engineering Operations — Video on Demand Content Management
Comcast
01.2016 - 01.2023
- Roles: Engineer 3 (2022–2023)
- Engineer 2 (2019–2022)
- Coordinator 2 (2016–2019)
- Supported large-scale video on demand content distribution for global events like the Olympics and the Super Bowl, enhancing viewer engagement and experience.
- Managed national digital content libraries for broadcast partners including NBC, ABC, HBO, Disney, ESPN, Fox, CBS, and Telemundo, ensuring reliable and timely distribution of content.
- Collaborated with engineering teams to resolve platform incidents and maintain operational stability across media distribution systems serving millions of viewers.
- Designed training programs for new engineers, streamlining the onboarding process and promoting operational consistency.
- Increased reporting accuracy by 41% through improved analytics monitoring and performance tracking.
Education
Bachelor of Science - Supply Chain Management
Pennsylvania State University
University Park, PASkills
- Program management
- Agile delivery
- Agile methodologies
- Software Development Lifecycle
- Platform Integrations
- Backend Systems
- Project Coordination
- Program Roadmapping
- Jira
- Confluence
- Smartsheet
- Cross-Functional Leadership
- Stakeholder Engagement
Core Skills
Software Development Lifecycle, Platform Integrations, Backend Systems, Data Validation, System Reliability, Digital Media Distribution Systems, Technical Program Management, Agile Program Delivery, Cross-Functional Leadership, Program Road-mapping, Risk & Dependency Management, Stakeholder Engagement, Jira, Confluence, Smartsheet, Agile / Scrum Workflows, Program Documentation, Data Reporting & Analytics
Program Highlights
- Partner Platform Integrations Program: Led cross-functional delivery of partner platform integrations coordinating engineering, product, architecture, and operations teams to launch new products and feature launches.
- Global Digital Media Distribution: Supported digital media programs delivering content for major global events including the Olympics, FIFA World Cup, Super Bowl, and March Madness.
- Operational Efficiency Improvements: Implemented process and analytics improvements increasing reporting accuracy and internal workflow efficiency.
Timeline
Technical Program Manager 3 — Syndication Operations
Comcast
01.2025 - Current
Engineer 3 — Syndication Operations
Comcast
01.2023 - 01.2025
Engineering Operations — Video on Demand Content Management
Comcast
01.2016 - 01.2023
Bachelor of Science - Supply Chain Management
Pennsylvania State University