Summary
Overview
Work History
Education
Skills
Websites
Core Skills
Program Highlights
Timeline
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Bradley Troyan

Washington

Summary

Technical program manager with expertise in leading complex initiatives that optimize operational processes and facilitate successful product launches. Proven ability in agile execution and cross-team coordination, ensuring clear reporting to stakeholders. Enhances project visibility and collaboration through standardized documentation practices.

Overview

10
10
years of professional experience

Work History

Technical Program Manager 3 — Syndication Operations

Comcast
Philadelphia
01.2025 - Current
  • Lead end-to-end technical program delivery for new partner product offerings coordinating engineering, architecture, product, and operations teams through all phases of the development lifecycle.
  • Managed Agile execution, prioritizing backlog, planning sprints, and coordinating releases, serving as liaison across product and engineering teams using Jira and Confluence.
  • Facilitated technical program reviews with engineering leadership to track milestones, mitigate risks, and manage cross-team dependencies effectively.
  • Coordinate UX validation and release readiness ensuring new software functionality meets product and technical requirements prior to launch.
  • Delivered clear program reporting to technical and non-technical stakeholders, including milestone progress, delivery risks, and mitigation strategies.
  • Developed standardized Confluence documentation improving project visibility and cross-team collaboration.

Engineer 3 — Syndication Operations

Comcast
Philadelphia
01.2023 - 01.2025
  • Led cross-functional delivery of two partner platform launches coordinating engineering teams, external partners, and operational stakeholders.
  • Managed onboarding and integration of new distribution platforms, validating backend system data and coordinating service integrations to ensure seamless functionality.
  • Coordinated delivery timelines across product and engineering stakeholders, aligning efforts to support timely launch of new platform capabilities.
  • Facilitated communication between engineering teams and external partners, resolving system integration challenges to maintain project momentum.
  • Key Achievement: Improved internal development workflows exceeding QA performance targets by 15%.

Engineering Operations — Video on Demand Content Management

Comcast
01.2016 - 01.2023
  • Roles: Engineer 3 (2022–2023)
  • Engineer 2 (2019–2022)
  • Coordinator 2 (2016–2019)
  • Supported large-scale video on demand content distribution for global events like the Olympics and the Super Bowl, enhancing viewer engagement and experience.
  • Managed national digital content libraries for broadcast partners including NBC, ABC, HBO, Disney, ESPN, Fox, CBS, and Telemundo, ensuring reliable and timely distribution of content.
  • Collaborated with engineering teams to resolve platform incidents and maintain operational stability across media distribution systems serving millions of viewers.
  • Designed training programs for new engineers, streamlining the onboarding process and promoting operational consistency.
  • Increased reporting accuracy by 41% through improved analytics monitoring and performance tracking.

Education

Bachelor of Science - Supply Chain Management

Pennsylvania State University
University Park, PA

Skills

  • Program management
  • Agile delivery
  • Agile methodologies
  • Software Development Lifecycle
  • Platform Integrations
  • Backend Systems
  • Project Coordination
  • Program Roadmapping
  • Jira
  • Confluence
  • Smartsheet
  • Cross-Functional Leadership
  • Stakeholder Engagement

Core Skills

Software Development Lifecycle, Platform Integrations, Backend Systems, Data Validation, System Reliability, Digital Media Distribution Systems, Technical Program Management, Agile Program Delivery, Cross-Functional Leadership, Program Road-mapping, Risk & Dependency Management, Stakeholder Engagement, Jira, Confluence, Smartsheet, Agile / Scrum Workflows, Program Documentation, Data Reporting & Analytics

Program Highlights

  • Partner Platform Integrations Program: Led cross-functional delivery of partner platform integrations coordinating engineering, product, architecture, and operations teams to launch new products and feature launches.
  • Global Digital Media Distribution: Supported digital media programs delivering content for major global events including the Olympics, FIFA World Cup, Super Bowl, and March Madness.
  • Operational Efficiency Improvements: Implemented process and analytics improvements increasing reporting accuracy and internal workflow efficiency.

Timeline

Technical Program Manager 3 — Syndication Operations

Comcast
01.2025 - Current

Engineer 3 — Syndication Operations

Comcast
01.2023 - 01.2025

Engineering Operations — Video on Demand Content Management

Comcast
01.2016 - 01.2023

Bachelor of Science - Supply Chain Management

Pennsylvania State University
Bradley Troyan