Bradley Valdman
Midland,MI
Summary
As a driven sales professional transitioning into the heavy duty aftermarket industry, I excel in fast-paced, dynamic environments. My passion for meeting customer needs and surpassing expectations fuels my success. I am dedicated to teamwork and delivering exceptional service, backed by my strong work ethic and adaptability. My expertise lies in building and maintaining customer relationships, coupled with effective time management skills, ensuring efficient and high-quality service delivery.
Overview
4
4
years of professional experience
Work History
A La Carte Server
Midland Country Club
Midland, MI
01.2023 - Current
- Developed long-term relationships with customers, increasing repeat business.
- Promote desserts, appetizers and specialty drinks to optimize sales.
- Arrange place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Sustain a comfortable and professional environment in a highly esteemed private restaurant.
Restaurant Server
Olive Garden
05.2021 - 12.2022
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Calculated charges, issued table checks and collected payments from customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Restaurant Busser
Blazin Bills
Hiram, OH
02.2020 - 08.2020
- Cleared tables to maintain high turnover rate and minimize wait times.
- Observed tables to tend to guest needs and identify customer service opportunities.
Education
BBA - Entrepreneurship
Northwood University
Midland, MI05.2024
Skills
- Effective Problem Solving
- Strong Customer Relations
- Quality Control
- Organizational Skills
- High-Speed Multitasking
- Training and Coaching
- Service Oriented
- High-Volume Dining
- Menu Memorization
- Flexible and Adaptable
Timeline
A La Carte Server
Midland Country Club
01.2023 - Current
Restaurant Server
Olive Garden
05.2021 - 12.2022
Restaurant Busser
Blazin Bills
02.2020 - 08.2020
BBA - Entrepreneurship
Northwood University
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