Sharon Prisillia Sutrisna
Alhambra,CA
Summary
I am an honest and hard-working person, energetic and passionate. Skilled at problem solving and conflict resolution, and able to help encourage teamwork.
Overview
7
7
years of professional experience
Work History
A La Carte Server
Akami Sushi
04.2024 - Current
- I'm doing excellent service based on my previous experience working as a server to make sure customer satisfaction with genuine smile and friendly personality i had
- I suggested menu items, answer question, and made recommendation to the customer by maintained knowledge of menu items, ingredients.
A La Carte Server
Sushi Zanmai
11.2023 - 04.2024
- Ensured compliance with local health department regulations through diligent adherence to cleaning procedures and safe food handling practices.
- Enhanced customer satisfaction by providing timely and attentive service to all guests.
- Successfully upsold premium dishes and beverages through knowledgeable recommendations tailored to each guest''s tastes.
Cashier Manager
Grand Buffet ND
01.2023 - 11.2023
- Greeted customers and answered any questions they had about the store's
- Operated cash register efficiently and accurately doing payment process by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning and the end of the shift
- Operated POS system to received payment
Finance Supervisor
Rimba Kurnia Alam- Jinchuan Group
02.2021 - 01.2023
- Established key performance indicators that allowed for ongoing measurement of finance department productivity and effectiveness levels.
- Organize cash flow activities, bank reconciliations, analyst financial statement and prepared monthly journal.
Supervisor Travel Consultant
Dwidaya Tour
11.2019 - 01.2021
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Senior Travel Consultant
Dwidaya Tour
04.2018 - 10.2019
- Helped clients purchase flight ticket, arrange accommodation and transportation fee, provided details information on destination, tourist attractions, weather conditions and visa requirements with a great service
- Increased sales through effective up-selling and cross-selling of travel packages, accommodations, and activities.
- Promoted repeat business with excellent customer service throughout the entire travel planning experience.
Education
High School Diploma -
Bunda Mulia Vocational
Jakarta, Indonesia04.2018
Skills
- Leadership Skills
- Customer service experience
- Ability to Multitask
- Ability to Work Under Pressure
- Ability to Work in a Team
- Fast Learner
- Communication Skills
- Public Speaking
Languages
English
Full Professional
Indonesian
Native or Bilingual
Timeline
A La Carte Server
Akami Sushi
04.2024 - Current
A La Carte Server
Sushi Zanmai
11.2023 - 04.2024
Cashier Manager
Grand Buffet ND
01.2023 - 11.2023
Finance Supervisor
Rimba Kurnia Alam- Jinchuan Group
02.2021 - 01.2023
Supervisor Travel Consultant
Dwidaya Tour
11.2019 - 01.2021
Senior Travel Consultant
Dwidaya Tour
04.2018 - 10.2019
High School Diploma -
Bunda Mulia Vocational
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