Bradley Virtue
Dedicated sales support professional skilled in team collaboration and communication. Experienced in gathering and analyzing customer data to drive informed decision-making and improve service delivery, resulting in enhanced customer satisfaction. Have supported customers and aided customers for over 4 years in freight quotes, tracking shipments, and receiving shipments on a day to day basis.
Work History
Analyst, Sales Support
- Supported sales team by gathering and analyzing customer data for improved decision-making.
- Assisted in preparing reports to track sales performance and identify trends.
- Coordinated communication between sales team and other departments to enhance service delivery.
- Managed customer inquiries, providing timely responses to ensure satisfaction.
- Assisted customers with product inquiries to enhance service experience.
DSR
16 Years 4 MonthsDeveloped strong relationships with customers in sales and customer relations. Worked with customers to aid them with quotes on invoices on charges and what works the best for them. Communicated optimal freight solutions to meet customer needs and support company objectives. Aided them with what was the best for them to get their product moved to there customer with what best fit them. Also helped get their shipment moved to best fit there needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Skills
Accomplishments
Worked with Microsoft Excel spreadsheets in driver trainer/Instructor and safety department. Organized 120 driver operation in compliance with department of transportation. Organized training for new hire onboarding and computer software issues with other trainers. Led safety meeting each month for new ideas and future enhancement of our day to day objectives.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of safety projects.
- Documented and resolved training which led to better communication.
- Supervised team of 4 staff members.
- Documented and resolved audit items which led to passing audits.
Certification
- Certified CSR,Driver Instructor, XPO -June 2022-present
- Certified DSR, XPO - April 2010-2022
- Driver Instructor/Safety Training - 2024 -present
Timeline
Analyst, Sales Support
DSR
15 year safety award
It is based on accidents and injury free for the years you work. Also those years are free from attendance points and tardies. I worked hard and put in allot of long hours and devotion to achieve this. I worked hard to build a relationship with customers and with my peers to achieve what was best for the company. Working with everyone is what made me who i am and get to the point of 15 years together. I always take pride in what I do and help others to take pride in what they do. Working together is always a win and keeps everyone working strong.