Bradley Wilson
Crystal City,MO
Overview
16
16
years of professional experience
Work History
Master Technician
Gateway Harley Davidson
05.2012 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained accurate records of time and materials required to perform repairs and service.
Service Technician
TACOM Engineering Support Maintenance
04.2008 - 07.2011
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
Plummer's Assistant
Deus Plumbing
09.2007 - 01.2008
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Inspected pipes and piping systems to assess quality and condition.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
- Hung steel supports from ceiling joists to securely hold pipes in place.
- Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores [Number]%.
- Studied building plans and inspected structures to assess material and equipment needs.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
Education
Associate Degree -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Orlando, FL04.2012
High School Diploma -
Licking High School
Licking, MO05.2000
Skills
- Quality Control Analysis
- Technical Documentation Mastery
- Multilingual Capabilities
- Lean Manufacturing Principles
Timeline
Master Technician
Gateway Harley Davidson
05.2012 - Current
Service Technician
TACOM Engineering Support Maintenance
04.2008 - 07.2011
Plummer's Assistant
Deus Plumbing
09.2007 - 01.2008
Associate Degree -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Licking High School