Overview
Work History
Education
Skills
Timeline
Generic

Bradley Wilson

Crystal City,MO

Overview

16
16
years of professional experience

Work History

Master Technician

Gateway Harley Davidson
05.2012 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.

Service Technician

TACOM Engineering Support Maintenance
04.2008 - 07.2011
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Evaluated systems according to predetermined checklist and noted issues.

Plummer's Assistant

Deus Plumbing
09.2007 - 01.2008
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Organized and moved materials from truck to job site to support project requirements.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
  • Inspected pipes and piping systems to assess quality and condition.
  • Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
  • Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
  • Hung steel supports from ceiling joists to securely hold pipes in place.
  • Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores [Number]%.
  • Studied building plans and inspected structures to assess material and equipment needs.
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.

Education

Associate Degree -

Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Orlando, FL
04.2012

High School Diploma -

Licking High School
Licking, MO
05.2000

Skills

  • Quality Control Analysis
  • Technical Documentation Mastery
  • Multilingual Capabilities
  • Lean Manufacturing Principles

Timeline

Master Technician

Gateway Harley Davidson
05.2012 - Current

Service Technician

TACOM Engineering Support Maintenance
04.2008 - 07.2011

Plummer's Assistant

Deus Plumbing
09.2007 - 01.2008

Associate Degree -

Motorcycle Mechanics Institute A Div. of Universal Technical Institute

High School Diploma -

Licking High School

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Bradley Wilson