Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
ALSE Supervisor
Virgin Galactic
Las Cruces, NM
08.2020 - Current
Provided guidance and direction to subordinates, peers and senior company leadership regarding life support equipment and customer training.
Created new strategies and methods for improving customer experience within the organization.
Managed and maintained all pilot and customer life support equipment.
Instructed every Virgin Galactic customer for their spaceflight on life support equipment and its usage.
Performed spacesuit fittings and adjustments on all customer spacesuits, and managed their flight readiness.
Developed the ALSE Program from the ground up and built it for future success and growth.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Parachute Rigger
DYNCORP Intl
Fallon, NV
05.2020 - 08.2020
Instructed personnel on proper usage of tools and equipment used in parachute rigging activities.
Supervised a team of riggers during the packing process to ensure quality control.
Repaired and replaced damaged or worn components of parachutes.
Conducted training classes for personnel in parachute rigging procedures and safety regulations.
Performed pre-jump inspections on all equipment before use.
Investigated any reported incidents involving malfunctions or failures in parachuting operations.
Managed the gear for over 400 pilots and aircrew.
Flight Equipment Work Center Supervisor
United States Marine Corps
Yuma, AZ
11.2017 - 05.2020
Monitored workflow to identify areas for improvement in quality control and production output.
Managed inventory levels by ordering supplies when needed or disposing of excess materials.
Facilitated training sessions on new processes or equipment.
Provided direction to staff regarding job duties, safety protocols, and customer service expectations.
Trained and provided guidance to over 200 Marines for their professional and personal goals.
Served as the Sexual Assault and Substance Abuse Counselor, helping individuals get help and file reports with the proper authorities.
Developed the Lean Six Sigma program to help Marines get their yellow and green belts.
Barracks Manager
United States Marine Corps
MCAS Iwakuni, Japan
05.2015 - 11.2017
Created monthly reports on maintenance needs, budget expenditures and other relevant information.
Provided support to families of deployed service members residing in the barracks during their absence.
Identified areas where improvements can be made in terms of efficiency or cost savings.
Responded promptly to any issues or complaints from personnel regarding barracks conditions or services provided.
Developed strategies to improve morale among personnel living in the barracks.
Arranged transportation for personnel when needed, including medical appointments, recreational trips.
Coordinated special events such as holiday parties, birthday celebrations.
Conducted regular inspections of the barracks facilities to ensure cleanliness and orderliness.
Education
High School Diploma -
San Jacinto College
Pasadena, TX
Skills
Strategic Planning
Business Development
Inventory Control
Staff Management
Schedule development
Operations Management
Process Improvement
Timeline
ALSE Supervisor
Virgin Galactic
08.2020 - Current
Parachute Rigger
DYNCORP Intl
05.2020 - 08.2020
Flight Equipment Work Center Supervisor
United States Marine Corps
11.2017 - 05.2020
Barracks Manager
United States Marine Corps
05.2015 - 11.2017
High School Diploma -
San Jacinto College
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