Bradley Woodford
Fall Creek
Summary
Knowledgeable Shop Manager with solid foundation in automotive repair and maintenance. Demonstrated ability to diagnose and resolve complex mechanical issues, ensuring vehicles operate safely and efficiently. Proven record of using problem-solving skills and technical expertise to deliver high-quality service.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Automotive Technician
Interstate Automotive & Collision Center
Eau Claire, WI
03.2024 - 05.2026
- Diagnosed and repaired automotive systems including engines, transmissions, and electrical components.
- Conducted routine maintenance services to ensure vehicle safety and performance standards.
- Utilized specialized diagnostic tools to identify issues and streamline repair processes.
- Collaborated with service advisors to communicate repair recommendations and timelines effectively.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician
CHILSON SUBARU
Eau Claire, WI
01.2021 - 04.2024
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Automotive Technician
Chippewa Auto Body
Chippewa Falls, WI
11.2019 - 01.2021
- Diagnosed and repaired automotive systems, ensuring vehicle safety and functionality.
- Conducted routine maintenance services, enhancing vehicle performance and longevity.
- Utilized diagnostic equipment to identify issues efficiently, reducing repair time.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Provided outstanding customer service through clear communication of repair recommendations, estimated costs, and anticipated timelines for completion.
Shop forman
Prestige Kia
Eau Claire, WI
04.2019 - 07.2019
- Oversaw customer care operations and addressed complaints to support team efficiency on major projects.
Managed shop maintenance to ensure seamless workflow across all departments.
Evaluated vehicle performance through test drives post-service completion. - Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of 13 technicians and shop professionals.
Shop Manager
Accurate automotive
Chippewa Falls, WI
02.2014 - 04.2019
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Managed inventory levels, optimizing stock control and reducing excess through strategic ordering.
- Developed customer service strategies, increasing client satisfaction and retention rates effectively.
- Established vendor relationships, negotiating contracts that improved service quality and cost efficiency.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Automotive Technician
Osseo Ford/ Gunderson Chevrolet
Osseo, WI
09.2010 - 02.2014
- Oversaw maintenance operations for gold cross ambulances.
Managed drivetrain inspections and alignments to ensure optimal performance.
Coordinated drivetrain repairs across various service locations.
Mechanic
ATS total car care
Eau Claire, WI
09.2003 - 01.2008
- Resolved drivability issues and executed motor swaps, contributing to improved vehicle reliability.
Achieved enhanced service efficiency through comprehensive maintenance tasks including oil changes.
Manager
Midas Tire & Auto
Eau Claire, WI
05.1990 - 08.2003
- Streamlined daily operations, contributing to overall efficiency.
Facilitated customer communication by answering calls promptly.
Produced accurate estimates, enhancing customer satisfaction.
Proactively contacted customers to resolve inquiries.
Empowered technicians to troubleshoot and rectify vehicle issues.
Executed hands-on repairs, ensuring vehicle performance.
Education
High School Diploma -
Fall Creek High School
Fall Creek, WI05-1989
Skills
- Mechanical expertise
- Experience with electrical installations
- Automotive troubleshooting
- Proven sales experience
- Customer engagement
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Valid Driver's license
- Brake systems understanding
- Parts replacement
- Customer service
- Multitasking and organization
- Ticket writing
Certification
- EPA Section 609 Certification
- Instructor led, hands-on training focusing on practical alignment proficiency and machine operations for Hunter Alignment machine
Timeline
Automotive Technician
Interstate Automotive & Collision Center
03.2024 - 05.2026
Automotive Technician
CHILSON SUBARU
01.2021 - 04.2024
Automotive Technician
Chippewa Auto Body
11.2019 - 01.2021
Shop forman
Prestige Kia
04.2019 - 07.2019
Shop Manager
Accurate automotive
02.2014 - 04.2019
Automotive Technician
Osseo Ford/ Gunderson Chevrolet
09.2010 - 02.2014
Mechanic
ATS total car care
09.2003 - 01.2008
Manager
Midas Tire & Auto
05.1990 - 08.2003
High School Diploma -
Fall Creek High School