Bradly Brown
Norman,OK
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis. Competent Product Specialist with more than 7 years of experience working in customer service. Skilled in demonstrations, data collection and Excel and PDF programs. Proficient in brand positioning strategies and sales team building.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative 3
Dell EMC
Oklahoma City, OK
08.2018 - 08.2023
- Researched product's technical specifications and accurately communicated information
- Continually expanded knowledge of Dells 3rd party vendors product line
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Assisted with demonstrations to showcase functionality
- Researched and identified solutions to technical problems
Inside Product Specialist 2
Dell Technologies
Oklahoma City, OK
03.2016 - 08.2018
- Continually expanded knowledge of serves storage and networking product line
- Researched product's technical specifications and accurately communicated information
- Logged phone numbers and email addresses to contact customers for follow-ups
- Assisted with demonstrations for Servers storage and networking to showcase functionality
- Liaised between customers and manufacturing to design new product
- Responded to customer inquiries and provided technical assistance over phone and in person
- Researched and identified solutions to technical problems
Warehouse Associate
Midco
06.2014 - 03.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
High School Diploma -
Wynnewood High School
05.2009
Skills
- Customer Engagement Strategies
- Resolve Technical Problems
- Organizational Skills
- Workforce Planning
- Demo Abilities
- Tracking and Documentation
- Client Correspondence
- Sales Expertise
- Product and Service Sales
- Public Relations
Timeline
Inside Sales Representative 3
Dell EMC
08.2018 - 08.2023
Inside Product Specialist 2
Dell Technologies
03.2016 - 08.2018
Warehouse Associate
Midco
06.2014 - 03.2016
High School Diploma -
Wynnewood High School
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