Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Languages
References
Timeline
Generic
Bradly Nall Sr.

Bradly Nall Sr.

Sacramento,CA

Summary

Highly motivated and experienced Physical Security Technician with 7+ years of experience as a Diebold Nixdorf technician. ATM and Physical Security experience with a diverse skill-set. Accustom to following company standards and always will to adapt. Delivers excellent customer service. Technically trained several technicians over the years and always provide tech support to techs across the country.

Overview

16
16
years of professional experience

Work History

Senior Field Service Technician

Diebold Nixdorf
Sacramento, CA
11.2023 - Current
  • Training new technicians
  • Provide tech support
  • Involved in drilling several night drops for Bank of America decomissions
  • Provide support to surrounding technicians and areas.
  • Demonstrated excellent communication skills when interacting with customers and colleagues.
  • Provided technical support for the installation and commissioning of new equipment.
  • Performed preventive maintenance services according to established guidelines and schedules.

Field Service Supervisor

Diebold Nixdorf
Sacramento, CA
04.2023 - 11.2023
  • Ensured compliance with company policies and procedures related to field services.
  • Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
  • Implemented process improvements designed to increase efficiency of service operations.
  • On-boarded and trained 3 technicians for Phyical security
  • Provided tools and templates for beginning technicians
  • Managed time cards, expenses and all other managerial duties for 11 technicians in the Northern California footprint

Senior Team Lead Physical Security Technician

Diebold Nixdorf
Sacramento
04.2021 - 04.2023
  • Work as a dedicated team lead who is always pushing my teammates to be the best they can
  • As lead, I am constantly communicating with my team to insure that we are providing the best service possible
  • Constantly adding to my skill-set to be a valuable asset.
  • Drilled open Safes, ATMs and undercounter equipment.
  • Performed PMs on VAT lanes for most of the California footprint.
  • Collaborated with management to develop strategies for improving efficiency and productivity of the team.
  • Conducted regular meetings with team members to discuss progress and identify areas for improvement.

Physical Security Technician

Diebold Nixdorf
Sacramento, CA
08.2016 - 04.2021
  • Learned VAT, Vault and locksmith skills through technical training at Diebold Nixdorf
  • Performed many branch closures, audit drills and high impact projects such as bringing pharmacy and bank drive thru lanes back online during the early stages of the Covid-19 pandemic
  • Branch closures such as the Bank of America in Bellevue, WA in which I drilled 800+ safe deposit boxes alone and finished ahead of schedule
  • Always perform well under pressure.

ATM First Line Technician

Diebold Nixdorf
Sacramento, CA
05.2015 - 08.2016
  • Highly productive as an ATM tech always added to my skill-set by asking questions and following more experienced techs to learn all I could
  • I was the first to volunteer any time an opportunity arose- whether it was working the State Fair or the Golden 1 Center I was always willing to help.

Manager

Arco AMPM
Sacramento, CA
04.2008 - 05.2015
  • Managed a team of 9 employees
  • Handled ordering, routine fuel maintenance, time card entry, training and scheduling
  • Provided great customer service and maintained a food menu
  • Always practiced safe food practices and checked food items for correct temps and times
  • Repaired on site ATM- loaded with cash, changed receipt paper, cleaned dispenser and install EPP pin pads.

Education

Bachelor of Arts - History

California State University, Sacramento
Sacramento, CA
05.2013

Skills

  • Leadership
  • Teamwork
  • Collaboration & Teamwork
  • Communication Skills
  • Time Management
  • Team Supervision
  • Advanced troubleshooting
  • Mechanical background
  • Proficient in Microsoft Office 360
  • Customer training

References

  • Dhiraj Paul, luckydp18@aol.com, 916-505-2985
  • Cortney Kinman, cortney.kinman@dieboldnixdorf.com, 360-296-5367
  • Ron Russell, rrasus6@gmail.com, 916-389-4162
  • Beau Bankson, beau.bankson@dieboldnixdorf.com, 916-215-6735

Hobbies and Interests

Concerts, live sports, cooking, sports cards.

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Senior Field Service Technician

Diebold Nixdorf
11.2023 - Current

Field Service Supervisor

Diebold Nixdorf
04.2023 - 11.2023

Senior Team Lead Physical Security Technician

Diebold Nixdorf
04.2021 - 04.2023

Physical Security Technician

Diebold Nixdorf
08.2016 - 04.2021

ATM First Line Technician

Diebold Nixdorf
05.2015 - 08.2016

Manager

Arco AMPM
04.2008 - 05.2015

Bachelor of Arts - History

California State University, Sacramento

Similar Profiles

CREATE PROFILE
Bradly Nall Sr.