Summary
Overview
Work History
Education
Skills
Timeline
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Bradly Raphael

North Lauderdale

Summary

Dynamic and results-driven professional with a proven track record at Amazon, excelling in customer service and efficient delivery. Recognized for enhancing customer satisfaction through timely, accurate deliveries and strong problem-solving skills. Adept at teamwork and maintaining high standards in fast-paced environments, ensuring operational excellence and safety.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
01.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Fulfillment Associate

Sam's Club
05.2022 - 07.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Crew Team Member

Five Guys
06.2020 - 06.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.

Education

High School Diploma -

Blanche Ely High School
Pompano Beach, FL
06-2021

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving
  • Time management skills
  • Safe driving
  • Heavy lifting
  • Stocking and inventory

Timeline

Delivery Driver

Amazon
01.2024 - Current

Fulfillment Associate

Sam's Club
05.2022 - 07.2023

Crew Team Member

Five Guys
06.2020 - 06.2021

High School Diploma -

Blanche Ely High School

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