Brandon Smith
Royal Palm Beach
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Palm Beach County School District
West Palm Beach
08.2023 - Current
- Facilitated daily learning and social interactions for students with special needs.
- Collaborated with teachers to implement lesson plans and classroom activities.
- Oversaw student behavior and offered guidance during activities.
- Supervised students during lunch, recess, and school events for safety compliance.
Team Lead
Chick-fil-A
Royal Palm Beach
07.2022 - 05.2024
- Supported executive team by scheduling meetings and managing calendars, facilitating efficient communication and collaboration.
- Organized and maintained filing systems for physical and electronic documents to ensure accurate and confidential record-keeping.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed office supplies inventory by checking stock levels, anticipating needs, and placing orders to ensure availability.
Car Wash Attendant
El Car Wash
West Palm Beach
05.2022 - 08.2023
- Operated car wash equipment, enhancing vehicle cleaning efficiency and safety.
- Collaborated with team to streamline workflow during peak hours, improving service speed.
- Monitored water and chemical levels in wash systems to ensure optimal performance.
- Maintained vehicle cleanliness through thorough washing and detailing, ensuring customer satisfaction.
Cashier
Publix
Royal Palm Beach
02.2018 - 07.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries, providing accurate product and service information to enhance customer satisfaction.
- Maintained detailed records of customer interactions and transactions to improve service continuity and support.
Education
Criminal Justice AA - Criminal Justice
Palm Beach State College
Lake Worth, FL05-2021
High School Diploma -
Royal Palm Beach High School
West Palm Beach, FL05-2018
Skills
- Microsoft Office Suite
- Problem-solving abilities
- Customer relationship management
- Crisis intervention
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Analytical and critical thinking
- Customer service
Timeline
Paraprofessional
Palm Beach County School District
08.2023 - Current
Team Lead
Chick-fil-A
07.2022 - 05.2024
Car Wash Attendant
El Car Wash
05.2022 - 08.2023
Cashier
Publix
02.2018 - 07.2022
Criminal Justice AA - Criminal Justice
Palm Beach State College
High School Diploma -
Royal Palm Beach High School